Known issue - AKS Arc billing status goes out-of-policy - can be fixed without re-installation

[Elektronenvolt]

An AKS Arc cluster billing status had been out of sync and limited cluster operations.

Sync-AksHciBilling returns Upload Successful! but Get-AksHciBillingStatus | ConvertTo-Json shows a ConnectionStatus OutOfPolicy and the LastConnected date is higher than 30 days.

It is documented in the known issues with the only way to fix as a redeploy with a clean installation.

With help from support, we fixed the issue by deleting the billing-manager pods.
kubectl get pods -n azure-arc --kubeconfig (get-kvaconfig).kubeconfig showed the billing-manager deployment older than 76 days

• Deleting the pods kubectl delete pod -n azure-arc billing-manager-deployment-597b8997bb-kzksb --kubeconfig (get-kvaconfig).kubeconfig
• Sync-AksHciBilling
• Fixed the issue and Get-AksHciBillingStatus | ConvertTo-Json reported ConnectionStatus Connected again.

We created multiple workload clusters after initial setup, but did not touch them for more than 60 days.