[Bug]: update of WAU fails because MSI detects older version which is already removed #1035
Description
The problem
When I try update or install WAU on device where it was previously deployed via GPO, installer fails with following - older version of WAU cannot be removed.
I manually checked the default folders and registry keys but the previous version is definitely gone and locations are clean. Can you advise what places should checked and updated so the manual installation of newer version is allowed?
What version of WAU has the issue?
2.7.0
What version of Windows are you using (ex. Windows 11 22H2)?
W11 24H2
What version of winget are you using?
up to date
Log information
=== Logging started: 26/08/2025 10:27:52 ===
Action start 10:27:52: INSTALL.
Action start 10:27:52: FindRelatedProducts.
Action ended 10:27:52: FindRelatedProducts. Return value 1.
Action start 10:27:52: AppSearch.
Action ended 10:27:52: AppSearch. Return value 1.
Action start 10:27:52: SetAPPINSTALLERSHORTCUT_0.
Action ended 10:27:52: SetAPPINSTALLERSHORTCUT_0. Return value 1.
Action start 10:27:52: SetDESKTOPSHORTCUT_0.
Action ended 10:27:52: SetDESKTOPSHORTCUT_0. Return value 1.
Action start 10:27:52: SetSTARTMENUSHORTCUT_0.
Action ended 10:27:52: SetSTARTMENUSHORTCUT_0. Return value 1.
Action start 10:27:52: SetUSERCONTEXT_0.
Action ended 10:27:52: SetUSERCONTEXT_0. Return value 1.
Action start 10:27:52: SetDISABLEWAUAUTOUPDATE_0.
Action ended 10:27:52: SetDISABLEWAUAUTOUPDATE_0. Return value 1.
Action start 10:27:52: SetUPDATESATLOGON_1.
Action ended 10:27:52: SetUPDATESATLOGON_1. Return value 1.
Action start 10:27:52: SetUPDATESATLOGON_CHECKED.
Action ended 10:27:52: SetUPDATESATLOGON_CHECKED. Return value 1.
Action start 10:27:52: SetUPDATEPRERELEASE_0.
Action ended 10:27:52: SetUPDATEPRERELEASE_0. Return value 1.
Action start 10:27:52: LaunchConditions.
Action ended 10:27:52: LaunchConditions. Return value 1.
Action start 10:27:52: ValidateProductID.
Action ended 10:27:52: ValidateProductID. Return value 1.
Action start 10:27:52: CostInitialize.
Action ended 10:27:52: CostInitialize. Return value 1.
Action start 10:27:52: FileCost.
Action ended 10:27:52: FileCost. Return value 1.
Action start 10:27:52: CostFinalize.
Action ended 10:27:52: CostFinalize. Return value 1.
Action start 10:27:52: MigrateFeatureStates.
Action ended 10:27:52: MigrateFeatureStates. Return value 1.
Action start 10:27:52: InstallValidate.
Action ended 10:27:52: InstallValidate. Return value 1.
Action start 10:27:52: RemoveExistingProducts.
CustomAction returned actual error code 1612 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (68:88) [10:28:09:098]: Product: Winget-AutoUpdate -- Error 1714. The older version of Winget-AutoUpdate cannot be removed. Contact your technical support group. System Error 1612.
Error 1714. The older version of Winget-AutoUpdate cannot be removed. Contact your technical support group. System Error 1612.
Action ended 10:28:09: RemoveExistingProducts. Return value 3.
Action ended 10:28:09: INSTALL. Return value 3.
Property(S): ALLUSERS = 1
Property(S): ARPCOMMENTS = STABLE
Property(S): ARPPRODUCTICON = icon.ico
Property(S): WIXUI_EXITDIALOGOPTIONALCHECKBOXTEXT = Run WAU after closing this wizard.
Property(S): ARPHELPLINK = https://github.com/Romanitho/Winget-AutoUpdate
Property(S): ARPURLINFOABOUT = https://github.com/Romanitho/Winget-AutoUpdate
Property(S): WIXUI_INSTALLDIR = INSTALLDIR
Property(S): INSTALLDIR = C:\Program Files\Winget-AutoUpdate\
Property(S): RUN_WAU = NO
Property(S): NOTIFICATIONLEVEL_VALUE = Full
Property(S): USERCONTEXT_REG = #0
Property(S): DISABLEWAUAUTOUPDATE_REG = #0
Property(S): UPDATESINTERVAL_VALUE = Never
Property(S): UPDATESATLOGON_REG = #1
Property(S): USEWHITELIST = 0
Property(S): DONOTRUNONMETERED_VALUE = #1
Property(S): UPDATESATTIME_VALUE = 06:00:00
Property(S): UPDATESATTIMEDELAY_VALUE = 00:00
Property(S): BYPASSLISTFORUSERS_VALUE = #0
Property(S): MAXLOGFILES_VALUE = #3
Property(S): MAXLOGSIZE_VALUE = #1048576
Property(S): UPDATEPRERELEASE_VALUE = #0
Property(S): DESKTOPSHORTCUT_VALUE = #0
Property(S): STARTMENUSHORTCUT_VALUE = #0
Property(S): APPINSTALLERSHORTCUT_VALUE = #0
Property(S): DefaultUIFont = WixUI_Font_Normal
Property(S): WixUI_Mode = InstallDir
Property(S): ARPNOMODIFY = 1
Property(S): Manufacturer = Romanitho
Property(S): ProductCode = {7D688100-F55E-48E2-BAF8-A9D568404E66}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Winget-AutoUpdate
Property(S): ProductVersion = 2.7.0.1950
Property(S): UpgradeCode = {BDDEA607-F4AF-4229-8610-16E3B6455FDC}
Property(S): ErrorDialog = ErrorDlg
Property(S): WixUIRMOption = UseRM
Property(S): SecureCustomProperties = APPINSTALLERSHORTCUT;AZUREBLOBURL;B_W_LIST_PATH;BURNMSIMODIFY;BURNMSIREPAIR;BURNMSIUNINSTALL;BYPASSLISTFORUSERS;DESKTOPSHORTCUT;DISABLEWAUAUTOUPDATE;DONOTRUNONMETERED;LISTPATH;MAXLOGFILES;MAXLOGSIZE;MODSPATH;NOTIFICATIONLEVEL;STARTMENUSHORTCUT;UPDATEPRERELEASE;UPDATESATLOGON;UPDATESATTIME;UPDATESATTIMEDELAY;UPDATESINTERVAL;USERCONTEXT;WIX_DOWNGRADE_DETECTED;WIX_UPGRADE_DETECTED
Property(S): WIX_UPGRADE_DETECTED = {E934AB1F-2689-411B-B266-6591CF7E77D7}
Property(S): POWERSHELLEXE = C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe
Property(S): UPDATESATLOGON_CHECKED = 1
Property(S): APPINSTALLERSHORTCUT = 0
Property(S): DESKTOPSHORTCUT = 0
Property(S): STARTMENUSHORTCUT = 0
Property(S): USERCONTEXT = 0
Property(S): DISABLEWAUAUTOUPDATE = 0
Property(S): UPDATESATLOGON = 1
Property(S): UPDATEPRERELEASE = 0
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): Wau = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Winget-AutoUpdate\
Property(S): dJj8KxgPPpPlkXxHHy600C.pTdus = C:\Program Files\Winget-AutoUpdate\config\
Property(S): d_lwaRlc1eXHHBfew6FNw5In3c20 = C:\Program Files\Winget-AutoUpdate\functions\
Property(S): dACs9PqrMKiKhzUb3tYC4G0n2_FQ = C:\Program Files\Winget-AutoUpdate\icons\
Property(S): d_UlDzmm6_XUDRpejJgKYsazJPNs = C:\Program Files\Winget-AutoUpdate\locale\
Property(S): dwSuwX2arhf6sT2HfgwU3D7KgKXs = C:\Program Files\Winget-AutoUpdate\mods\
Property(S): dWq_ME0PQqSZAp2sIykGl_AJFXJs = C:\Program Files\Winget-AutoUpdate\mods\bins\
Property(S): ProgramFiles6432Folder = C:\Program Files\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): d1gBIMkNBo__LI.z6CIRNAjpPTdI = C:\Program Files\Winget-AutoUpdate\mods\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): TARGETDIR = D:\
Property(S): MsiLogFileLocation = C:\Users\xxxx\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\DiagOutputDir\WinGet-Romanitho.Winget-AutoUpdate.2.7.0-2025-08-26-10-27-51.901.log
Property(S): PackageCode = {05CA6830-B35C-4F12-ADAA-FC3F2DC5F9F0}
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): REBOOTPROMPT = S
Property(S): REBOOT = ReallySuppress
Property(S): CURRENTDIRECTORY = C:\Windows\System32
Property(S): CLIENTUILEVEL = 2
Property(S): CLIENTPROCESSID = 12148
Property(S): MsiSystemRebootPending = 1
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 5.00
Property(S): VersionNT = 603
Property(S): ACTION = INSTALL
Property(S): VersionNT64 = 603
Property(S): WindowsBuild = 9600
Property(S): ServicePackLevel = 0
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsFolder = C:\WINDOWS\
Property(S): WindowsVolume = C:\
Property(S): System64Folder = C:\WINDOWS\system32\
Property(S): SystemFolder = C:\WINDOWS\SysWOW64\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\Users\xxxx\AppData\Local\Temp\
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): AppDataFolder = C:\Users\xxxxx\AppData\Roaming\
Property(S): FavoritesFolder = C:\Users\xxxxx\Favorites\
Property(S): NetHoodFolder = C:\Users\xxxxx\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PersonalFolder = C:\Users\xxxxx\Documents\
Property(S): PrintHoodFolder = C:\Users\xxxxx\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Users\xxxxx\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): SendToFolder = C:\Users\xxxxx\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): LocalAppDataFolder = C:\Users\xxxxx\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\xxxxx\Pictures\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): FontsFolder = C:\WINDOWS\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): MsiAMD64 = 25
Property(S): Msix64 = 25
Property(S): Intel = 25
Property(S): PhysicalMemory = 15681
Property(S): VirtualMemory = 23949
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = xxxxx
Property(S): UserSID = S-1-5-21-209326318-1704288112-2837461678-1002
Property(S): UserLanguageID = 3072
Property(S): ComputerName = TCHRLT
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 23
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 10:28:09
Property(S): Date = 26/08/2025
Property(S): MsiNetAssemblySupport = 4.8.9032.0
Property(S): MsiWin32AssemblySupport = 6.3.26100.1
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = User
Property(S): DATABASE = C:\WINDOWS\Installer\229a7d7.msi
Property(S): OriginalDatabase = C:\Users\xxxxx\AppData\Local\Temp\WinGet\Romanitho.Winget-AutoUpdate.2.7.0\WAU.msi
Property(S): UILevel = 3
Property(S): MsiUIProgressOnly = 1
Property(S): MsiUIHideCancel = 1
Property(S): MIGRATE = {E934AB1F-2689-411B-B266-6591CF7E77D7}
Property(S): ROOTDRIVE = D:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): INSTALLLEVEL = 1
MSI (s) (68:88) [10:28:09:142]: Windows Installer installed the product. Product Name: Winget-AutoUpdate. Product Version: 2.7.0.1950. Product Language: 1033. Manufacturer: Romanitho. Installation success or error status: 1603.
=== Logging stopped: 26/08/2025 10:28:09 ===Additional information
No response