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Trying to launch a Galaxy instance (Genomics Virtual Lab) on Amazon Web Services using Cloudlaunch. I set up an AWS account but was having repeated issues with launching so I created an entirely new AWS account and an new gmail. However when I log in to Cloudlaunch with the new AWS account and new gmail it reverts to the old Cloudlaunch user and I can’t delete that user. Also, on that old user I can’t save credentials which I think was the issue the first time…Tried emailing [email protected] to see if Cloudlaunch users could be reset but my emails are bouncing, have tried twice over past two days …any ideas on how to purge old Cloudlaunch users? Thanks!!!
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