Nextcloud Office - buildIn code is not working

[surapuramakhil]

Steps to reproduce

1. Complete AIO
2. Try configuring next Cloud office with inbuild CODE

Expected behavior

you should be able to connect.

Actual behavior

Other information

Host OS

Output of sudo docker info

Docker run command or docker-compose file that you used

Other valuable info

Checked my reverse proxy - web sockets - its enabled.

logs from nextcloud-aio-nextcloud

2025-01-25T16:46:38.794283141Z Waiting for Apache to become available...
2025-01-25T16:46:38.856559609Z [25-Jan-2025 16:46:38] NOTICE: fpm is running, pid 319
2025-01-25T16:46:38.856582592Z [25-Jan-2025 16:46:38] NOTICE: ready to handle connections
2025-01-25T16:46:53.797395184Z Connection to nextcloud-aio-apache (172.18.0.14) 11000 port [tcp/*] succeeded!
2025-01-25T16:46:53.798943097Z Activating Collabora config...
2025-01-25T16:46:54.015282238Z ✓ Reset callback url autodetect
2025-01-25T16:46:54.015301404Z Checking configuration
2025-01-25T16:46:54.015305151Z 🛈 Configured WOPI URL: https://nextcloud.akhilsurapuram.com
2025-01-25T16:46:54.015308286Z 🛈 Configured public WOPI URL: https://nextcloud.akhilsurapuram.com
2025-01-25T16:46:54.015311142Z 🛈 Configured callback URL: 
2025-01-25T16:46:54.015313697Z 
2025-01-25T16:46:54.059702271Z Failed to fetch discovery endpoint from https://nextcloud.akhilsurapuram.com
2025-01-25T16:46:54.059739570Z cURL error 7: Failed to connect to nextcloud.akhilsurapuram.com port 443 after 8 ms: Could not connect to server (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://nextcloud.akhilsurapuram.com/hosting/discovery
2025-01-25T17:29:39.548955718Z sh: /var/www/html/custom_apps/richdocumentscode/collabora/Collabora_Online.AppImage: not found
2025-01-25T17:29:39.549001483Z NOTICE: PHP message: richdocumentscode (proxy.php) error exit, PID: 1592, Message: no_glibc

[szaimen]

Hi, please set the toggle back to Use your own server and follow #1358

[surapuramakhil]

@szaimen did that no use, before raising this bug I did followed #1358, but still no luck

[szaimen]

Sorry, I cannot reproduce this. Please follow the mentioned steps and post the mentioned output here.

[surapuramakhil]

Hi, please set the toggle back to Use your own server and follow #1358

@szaimen for toggling back to Use your own server

---

If AIO is behind a reverse proxy, make sure that websocket are enabled in your reverse proxy config.

for websockets at reverse proxy

following in my reverse proxy:
proxy_set_header Upgrade $http_upgrade;
proxy_set_header Connection "Upgrade";

location @reverse_proxy {
    proxy_pass {{reverse_proxy_url}};
    proxy_http_version 1.1;
    proxy_set_header X-Forwarded-Host $host;
    proxy_set_header X-Forwarded-Server $host;
    proxy_set_header X-Real-IP $remote_addr;
    proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
    proxy_set_header X-Forwarded-Proto $scheme;
    proxy_set_header Host $host;
    proxy_set_header Upgrade $http_upgrade;
    proxy_set_header Connection "Upgrade";
    proxy_pass_request_headers on;
    proxy_max_temp_file_size 0;
    proxy_connect_timeout 900;
    proxy_send_timeout 900;
    proxy_read_timeout 900;
    proxy_buffer_size 128k;
    proxy_buffers 4 256k;
    proxy_busy_buffers_size 256k;
    proxy_temp_file_write_size 256k;
  }

---

akhil@akhil-minipc:~/nextCloud/all-in-one$ # Go into the container
sudo docker exec -it nextcloud-aio-nextcloud bash
[sudo] password for akhil: 
Sorry, try again.
[sudo] password for akhil: 
Warning: You have logged in into the Nextcloud container as root user.
See https://github.com/nextcloud/all-in-one#how-to-run-occ-commands if you want to run occ commands.
Apart from that, you can use 'sudo -u www-data -E php occ <your-command>' in order to run occ commands.
Of course <your-command> needs to be substituted with the command that you want to use.
1cc8657bcfd6:/var/www/html# curl -vvv https://nextcloud.akhilsurapuram.com:443/hosting/discovery
exit
14:07:16.621742 [0-x] == Info: [READ] client_reset, clear readers
14:07:16.630714 [0-0] == Info: Host nextcloud.akhilsurapuram.com:443 was resolved.
14:07:16.630924 [0-0] == Info: IPv6: 2605:ad80:10:b808:5e1d:d1dc:ff75:fedd
14:07:16.631136 [0-0] == Info: IPv4: (none)
14:07:16.631262 [0-0] == Info: [HTTPS-CONNECT] added
14:07:16.631374 [0-0] == Info: [HTTPS-CONNECT] connect, init
14:07:16.631459 [0-0] == Info: [HTTPS-CONNECT] connect, check h21
14:07:16.631567 [0-0] == Info:   Trying [2605:ad80:10:b808:5e1d:d1dc:ff75:fedd]:443...
14:07:16.631690 [0-0] == Info: Immediate connect fail for 2605:ad80:10:b808:5e1d:d1dc:ff75:fedd: Network unreachable
14:07:16.631847 [0-0] == Info: Failed to connect to nextcloud.akhilsurapuram.com port 443 after 9 ms: Could not connect to server
14:07:16.632020 [0-0] == Info: [HTTPS-CONNECT] connect, all failed
14:07:16.632115 [0-0] == Info: [HTTPS-CONNECT] connect -> 7, done=0
14:07:16.632206 [0-0] == Info: [WRITE] cw-out done
14:07:16.632286 [0-0] == Info: closing connection #0
14:07:16.632357 [0-0] == Info: [HTTPS-CONNECT] close
14:07:16.632430 [0-0] == Info: [SETUP] close
14:07:16.632483 [0-0] == Info: [SETUP] destroy
14:07:16.632549 [0-0] == Info: [HTTPS-CONNECT] destroy
curl: (7) Failed to connect to nextcloud.akhilsurapuram.com port 443 after 9 ms: Could not connect to server
exit
akhil@akhil-minipc:~/nextCloud/all-in-one$ 

[szaimen]

curl: (7) Failed to connect to nextcloud.akhilsurapuram.com port 443 after 9 ms: Could not connect to server

This is the problem that you need to fix which needs to be fixed outside AIO.

See for example https://github.com/nextcloud/all-in-one?tab=readme-ov-file#how-can-i-access-nextcloud-locally
And
#5849

[szaimen]

Most likely you did not enable ipv6?
https://github.com/nextcloud/all-in-one/blob/main/docker-ipv6-support.md

[surapuramakhil]

Most likely you did not enable ipv6?

is this required even running behing reverse proxy?

How can I access Nextcloud locally?
Please note that local access is not possible if you are running AIO behind Cloudflare Tunnel since TLS proxying is in that case offloaded to Cloudflares infrastructure.

I am not using Cloudflare, running my own reverse proxy

[gvancuts]

Hey, I am running into what looks like the very same issue. My set-up (in a few words):

• Running the AIO in Docker on a Synology NAS
• Reverse proxy is configured as recommended

I've tried to install and enable the Collabora built-in CODE but I'm getting an error on the UI. In trying to dig into this, I'm wondering if the problem does not come from the nextcloud-aio-nextcloud container image. I see a series of these in its logs:

2025-05-28T13:16:25.425663572Z cURL error 28: Operation timed out after 5015 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://cloud.er-buco-nas.familyds.net/hosting/discovery
2025-05-28T13:18:44.810067848Z sh: /var/www/html/custom_apps/richdocumentscode/collabora/Collabora_Online.AppImage: not found
2025-05-28T13:18:44.897421147Z sh: /var/www/html/custom_apps/richdocumentscode/collabora/Collabora_Online.AppImage: not found
2025-05-28T13:18:44.899180195Z NOTICE: PHP message: richdocumentscode (proxy.php) error exit, PID: 342, Message: no_glibc

These errors we can see in the container logs are generated by the /var/www/html/custom_apps/richdocumentscode/proxy.php file
https://github.com/CollaboraOnline/richdocumentscode/blob/505fde51c4ed48afc3d02b8eed677437493d8e5b/proxy.php#L169-L171

I went into that container to investigate further and I believe that the issue stems from the fact that the AppImage is in the correct location but cannot be run because the container is based on Alpine which uses the musl libc library. That is not supported by AppImage as per https://github.com/CollaboraOnline/richdocumentscode#system-requirements and leads to the following problem (from within the nextcloud-aio-nextcloud container):

faf8aab9247f:/var/www/html# ldd custom_apps/richdocumentscode/collabora/Collabora_Online.AppImage 
	/lib64/ld-linux-x86-64.so.2 (0x7fc76f454000)
	libdl.so.2 => /lib64/ld-linux-x86-64.so.2 (0x7fc76f454000)
	libpthread.so.0 => /lib64/ld-linux-x86-64.so.2 (0x7fc76f454000)
	libz.so.1 => /usr/lib/libz.so.1 (0x7fc76f439000)
	libc.so.6 => /lib64/ld-linux-x86-64.so.2 (0x7fc76f454000)
Error relocating custom_apps/richdocumentscode/collabora/Collabora_Online.AppImage: gnu_dev_makedev: symbol not found

Assuming my analysis is correct, could you base the nextcloud-aio-nextcloud container image on a version that comes with glibc?

If you have a suggestion that you'd like me to try out on my set-up, I'd be happy to.

[gvancuts]

By the way, feel free to let me know if it's best to open a new discussion or a Github issue to discuss and troubleshoot this. ;-)

[gvancuts]

Ping?

[gvancuts]

Should I open a new discussion or bug report for this?