[Bug]: When uploading multiple pictures from Google Photos the upload silently fails. #15566
Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
When uploading multiple images from Google Photos via "sharing" to nextcloud the upload silently fails: not logs are present in nextcloud, no errors are displayed by the app.
Uploading a single image always succeeds, uploading less than 5 usually succeeds. The issue doesn't seem to be related to the size of the image, although I only tried with images in the range 2-5MB.
Uploading the same files using nextcloud app (and looking for the image files in the camera folder) works, regardless of the number of files.
I don't know if this is an issue with the nextcloud app or the server
Steps to reproduce
- Install nextcloud app on android
- in google photos, select at least 5 pictures, with size >4MB. I tested multiple times with these picutres https://photos.app.goo.gl/7fgkqP9VFnspz4oa8
- click on "share"
- select nextcloud
- select the desired folder
- press upload
Often the images will not be uploaded. Sometimes only a few of them will be uploaded.
Expected behavior
One would expect that all the images would be uploaded, or that an error would be raised.
Nextcloud Server version
31
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.3
Web server
Apache (supported)
Database engine version
PostgreSQL
Is this bug present after an update or on a fresh install?
Fresh Nextcloud Server install
Are you using the Nextcloud Server Encryption module?
None
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"one-click-instance": true,
"one-click-instance.user-limit": 100,
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"check_data_directory_permissions": false,
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwritehost": "REDACTED",
"overwriteprotocol": "https",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"REDACTED"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "31.0.8.1",
"overwrite.cli.url": "https:\/\/REDACTED\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"updatechecker": false,
"loglevel": 2,
"log_type": "file",
"logfile": "\/var\/www\/html\/data\/nextcloud.log",
"log_rotate_size": 10485760,
"log.condition": {
"apps": [
"admin_audit"
]
},
"preview_max_x": 2048,
"preview_max_y": 2048,
"jpeg_quality": 60,
"enabledPreviewProviders": {
"1": "OC\\Preview\\Image",
"2": "OC\\Preview\\MarkDown",
"3": "OC\\Preview\\MP3",
"4": "OC\\Preview\\TXT",
"5": "OC\\Preview\\OpenDocument",
"6": "OC\\Preview\\Movie",
"7": "OC\\Preview\\Krita",
"0": "OC\\Preview\\Imaginary",
"23": "OC\\Preview\\ImaginaryPDF"
},
"enable_previews": true,
"upgrade.disable-web": true,
"mail_smtpmode": "smtp",
"trashbin_retention_obligation": "auto, 30",
"versions_retention_obligation": "auto, 30",
"activity_expire_days": 30,
"simpleSignUpLink.shown": false,
"share_folder": "\/Shared",
"one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/",
"upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726",
"updatedirectory": "\/nc-updater",
"maintenance_window_start": 100,
"allow_local_remote_servers": true,
"davstorage.request_timeout": 3600,
"documentation_url.server_logs": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/5425",
"htaccess.RewriteBase": "\/",
"dbpersistent": false,
"auth.bruteforce.protection.enabled": true,
"ratelimit.protection.enabled": true,
"files_external_allow_create_new_local": false,
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_url": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_key": "***REMOVED SENSITIVE VALUE***",
"mail_sendmailmode": "smtp",
"DOMAIN": "REDACTED"
}
}List of activated Apps
Enabled:
- activity: 4.0.0
- admin_audit: 1.21.0
- bruteforcesettings: 4.0.0
- calendar: 5.5.2
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- contacts: 7.2.6
- contactsinteraction: 1.12.0
- dashboard: 7.11.0
- dav: 1.33.0
- deck: 1.15.2
- federatedfilesharing: 1.21.0
- federation: 1.21.0
- files: 2.3.1
- files_downloadlimit: 4.0.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- firstrunwizard: 4.0.0
- forms: 5.1.2
- groupfolders: 19.1.3
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- nextcloud-aio: 0.8.0
- nextcloud_announcements: 3.0.0
- notes: 4.12.3
- notifications: 4.0.0
- notify_push: 1.2.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- photos: 4.0.0
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- recommendations: 4.0.0
- related_resources: 2.0.0
- richdocuments: 8.7.4
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- spreed: 21.1.4
- support: 3.0.0
- survey_client: 3.0.0
- systemtags: 1.21.1
- tasks: 0.16.1
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- twofactor_totp: 13.0.0-dev.0
- updatenotification: 1.21.0
- user_status: 1.11.0
- viewer: 4.0.0
- weather_status: 1.11.0
- webhook_listeners: 1.2.0
- whiteboard: 1.1.3
- workflowengine: 2.13.0
Disabled:
- app_api: 5.0.2 (installed 5.0.2)
- encryption: 2.19.0
- files_external: 1.23.0
- suspicious_login: 9.0.1
- twofactor_nextcloud_notification: 5.0.0
- user_ldap: 1.22.0Nextcloud Signing status
No errors have been found.Nextcloud Logs
No entries in data/nextcloud.log are visible when the upload does not happen.Additional info
No response