Media remains in 'requested' status after being deleted before becoming available

[kwissss]

Description

Jellyseerr does not properly update the status of requested media when it gets deleted from Sonarr/Radarr before the media becomes available in Plex. The media continues to show as "requested" indefinitely, even though it no longer exists in the *arr applications.

Users cannot re-request the media because Jellyseerr still thinks it's already requested. Media becomes stuck in limbo - not available but also not requestable until an admin has cleared the request manually.

Version

cd8d574

Steps to Reproduce

1. Request a movie/TV show through Jellyseerr
2. Media gets added to Radarr/Sonarr
3. Media gets deleted from Radarr/Sonarr before it becomes available in Plex
4. Check Jellyseerr - media still shows as "requested" status
5. Media never transitions to "available" or "deleted" state

Screenshots

None provided - status shows as perpetually "requested"

Logs

No specific error logs - this appears to be a logic gap in the media availability sync job

Platform

desktop

Database

SQLite (default)

Device

Server environment

Operating System

Kubernetes

Browser

Not browser-specific - affects all interfaces

Additional Context

Related Software Versions:
Radarr: 5.26.0.10051
Sonarr: 4.0.14.2938
Plex: 1.41.7.9823

Code of Conduct

• I agree to follow Jellyseerr's Code of Conduct

[github-dotEXE]

From what I tested this also doesnt seem to be manually resolvable. Clearing all caches and/or retriggering any or every scheduled task does not remove the status

[fallenbagel]

From what I tested this also doesnt seem to be manually resolvable. Clearing all caches and/or retriggering any or every scheduled task does not remove the status

Clearing the data will remove requested status. If its not you have an issue with your configuration. The original author of this issue and we have tested that case.

[github-dotEXE]

Clearing the data will remove requested status

What exactly do you mean by 'the data'. From what i can see there is no way to resolve this over the web ui

[fallenbagel]

Clearing the data will remove requested status

What exactly do you mean by 'the data'. From what i can see there is no way to resolve this over the web ui

You press the manage model. And press clear data....

You can 100% clear data. On web ui. Since v0.1.0.

[gauthier-th]

Maybe related to sct/overseerr#4198

[Soulplayer]

I’ve cleaned up some shows in radarr and Sonarr but now all those shows and movies stay visible as requested. I do not want to clear them one by one. Is there a faster way?