Revise audio troubleshooting guide with updates #1324
Conversation
Updated the audio troubleshooting guide to include new keywords, improved clarity in instructions, and added commands for audio device detection and service management.
Socialhappiness
left a comment
Socialhappiness
left a comment
There was a problem hiding this comment.
Great job! There are some multiple line errors that need correcting, and I made some suggestions.
|
|
||
| Sound settings or packages related to the sound system can become corrupt or broken. Many times, deleting the configuration files, reinstalling the sound-related packages, and restarting the audio software can help. These commands can also help fix the <u>Sound</u> settings showing "Dummy Output" as the audio output. | ||
| If your system has no sound, distorted sound, or missing input/output devices, this guide will walk you through verifying hardware, reloading drivers, and resetting audio services for Pop!_OS 22.04 and Pop!_OS 24.04. | ||
|
|
There was a problem hiding this comment.
What if the article started with a section with screenshots 'Access Sound Settings' for new users who are doing basic troubleshooting? I sent you some 22.04 screenshots if you need them! They can press their super key and type the word 'sound'
| ## Reset Audio Software (server) | ||
| ## Verify Audio Devices Detected by the System | ||
|
|
||
| Below are set of commands that can be used to detect various information about your audio device. |
There was a problem hiding this comment.
Can we add a link to the terminal basics article here? A sentence that says something like 'To learn how to run a command in the terminal, please refer to our Terminal Basics article. Just in case it's someone who's never run a command before. https://support.system76.com/articles/terminal-basics
| When the script is finished gathering information, type <kbd>y</kbd> and press Enter to upload your output to the ALSA website, then send the link to Support. | ||
|
|
||
|  | ||
|  |
There was a problem hiding this comment.
Can we add a statement about getting in touch with support if they are a customer?
If you own a System76 computer and require additional troubleshooting after going through these steps, open a support ticket.
Updated the audio troubleshooting guide to include new keywords, improved clarity in instructions, and added commands for audio device detection and service management.