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Added initial version of the support data upload feature
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CHANGELOG.md

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- Added initial version of the support data upload feature
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- Removed references to Inter-Server Synchronization version 1 from
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documentation
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- Clarified that NFS with Cobbler is not supported (bsc#1240666)

modules/administration/nav-administration-guide.adoc

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** xref:task-schedules.adoc[Task Schedules]
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** xref:tuning-changelogs.adoc[Tuning Changelogs]
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** xref:users.adoc[Users]
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** xref:support.adoc[Support]
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** xref:troubleshooting/tshoot-intro.adoc[Troubleshooting]
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*** xref:troubleshooting/tshoot-autoinstallation.adoc[Autoinstallation]
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*** xref:troubleshooting/tshoot-bootstrap-repo-for-eol-products.adoc[Bootstrap Repository for End-of-Life Product]
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[[support]]
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= Collect and Upload Support Data from {productname} to SUSE
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When you manage systems in {productname} where you are entitled for support from SUSE, you can
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get the support data like `supportconfig` or `sosreport` from the managed client and upload
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it directly to SUSE using the Support Case Number.
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[NOTE]
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====
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You first need to open a support case in SCC to get the case number.
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====
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.Procedure: Collecting the Support Data and upload them to SUSE via the {productname} {webui}
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. In the {productname} {webui}, navigate to menu:Systems[System List > All] and select the client which support data should be added to the case.
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. Then go to the [guimenu]``Details`` tab and select the [guimenu]``Support`` sub-tab
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. In the field [literal]``Support Case Number`` enter the number from the SCC page.
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. In the field [literal]``Upload Region`` select option [literal]``EU`` or [literal]``US`` depending on which server you want to upload your data.
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. In the field [literal]``Command-line Arguments`` is optional. You can enter options for tool which is used to collect the data from the target system.
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Which tool will be used can be found in the tip below this field.
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. In the field [literal]``Earliest`` select the time of running this action.
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. Click button btn:[Schedule].
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The action is scheduled and will be executed defined time. It will collect the data from the client and upload it directly to the upload server.
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[NOTE]
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====
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Supported Products where support data can be collected are: {productname} Proxy, all SLES and openSUSE, SUSE Liberty and compatible OSes as well as Ubuntu and Debian.
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{productname} Server when it is registered as Peripheral Server in a Hub Scenario.
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===
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[NOTE]
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====
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To upload the support data from the main {productname} Server please still use `mgradm support config` command from the host.
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====

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