diff --git a/locale/cs/LC_MESSAGES/admin-docs.po b/locale/cs/LC_MESSAGES/admin-docs.po index 2640cd85..e02ea680 100644 --- a/locale/cs/LC_MESSAGES/admin-docs.po +++ b/locale/cs/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2025-12-09 09:26+0100\n" +"POT-Creation-Date: 2025-12-11 10:08+0100\n" "PO-Revision-Date: 2023-09-23 01:11+0000\n" "Last-Translator: Tomáš Kovařík \n" "Language-Team: Czech ` that incoming emails will be " @@ -1074,13 +1073,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1234,7 +1233,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1268,24 +1267,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1293,13 +1292,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1307,7 +1306,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1315,7 +1314,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1475,7 +1474,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1589,7 +1588,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3744,204 +3743,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:18 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3949,7 +3845,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3961,7 +3857,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3971,94 +3867,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4067,27 +3955,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4095,17 +3987,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5144,6 +5036,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5176,6 +5072,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11938,7 +11838,7 @@ msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -11954,7 +11854,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24242,6 +24142,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Danish ` that incoming emails will be " @@ -1053,13 +1052,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1213,7 +1212,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1247,24 +1246,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1272,13 +1271,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1286,7 +1285,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1294,7 +1293,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1454,7 +1453,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1568,7 +1567,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3721,204 +3720,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:18 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3926,7 +3822,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3938,7 +3834,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3948,94 +3844,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4044,27 +3932,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4072,17 +3964,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5113,6 +5005,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5145,6 +5041,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11893,7 +11793,7 @@ msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -11909,7 +11809,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24187,6 +24087,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: German \n" @@ -1182,7 +1182,6 @@ msgstr "" "Legen Sie einen neuen Email-Account an? Das bedeuten die Einstellungen." #: ../channels/email/accounts/account-setup.rst:6 -#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:8 msgid "" "☠️ **But first, a word of warning!** The import process does things you might " @@ -1355,13 +1354,13 @@ msgid "Your account password." msgstr "Ihr Konto-Passwort." #: ../channels/email/accounts/account-setup.rst:83 -#: ../channels/google/basic-setup.rst:154 +#: ../channels/google/basic-setup.rst:82 #: ../channels/microsoft365/accounts/account-setup.rst:96 msgid "Destination group" msgstr "Zielgruppe" #: ../channels/email/accounts/account-setup.rst:79 -#: ../channels/google/basic-setup.rst:150 +#: ../channels/google/basic-setup.rst:78 #: ../channels/microsoft365/accounts/account-setup.rst:92 msgid "" "The :doc:`group ` that incoming emails will be " @@ -1379,13 +1378,13 @@ msgstr "" "Sortierung der eingehenden E-Mails." #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "E-Mail-Versandadresse der Zielgruppe" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1577,7 +1576,7 @@ msgstr "" "für POP3)." #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "Ordner" @@ -1626,25 +1625,25 @@ msgstr "" "sobald sie ankommt." #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "Nachrichten auf Server belassen" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" "Spezifizieren Sie, was mit den Emails nach Zammads Import passieren soll:" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "``nein``: Zammad löscht alle importierten Nachrichten" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1656,13 +1655,13 @@ msgstr "" "von extern verändert werden." #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "**Warum löscht Zammad standardmäßig Nachrichten?**" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1673,7 +1672,7 @@ msgstr "" "abzulehnen**." #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1684,7 +1683,7 @@ msgstr "" "Probleme zu bekommen." #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "Archiv-Modus" @@ -1892,7 +1891,7 @@ msgstr "" "Andernfalls können die Agenten in dieser Gruppe keine E-Mails versenden." #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -2028,7 +2027,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "Einstellungen der \"Empfängergruppe\" für existierende Konten" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -4696,12 +4695,17 @@ msgid "Basic Setup" msgstr "Grundeinrichtung" #: ../channels/google/basic-setup.rst:4 +#, fuzzy +#| msgid "" +#| "To set up a new Gmail or G Suite channel in Zammad, you first have to " +#| "create an **OAuth app** in Google's Cloud console. Then you can connect " +#| "Zammad with your Google account and add as many Gmail accounts to Zammad " +#| "as you want, using only active Gmail browser sessions (no usernames or " +#| "passwords required)." msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" "Um einen neuen Gmail- oder G Suite-Kanal in Zammad einzurichten, müssen Sie " "zunächst eine **OAuth-App** in Googles Cloud-Konsole erstellen. Dann können " @@ -4709,260 +4713,132 @@ msgstr "" "Zammad hinzufügen, wie Sie möchten und dabei nur aktive Browsersitzungen " "verwenden (keine Nutzernamen oder Passwörter erforderlich)." -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 +#, fuzzy +#| msgid "" +#| "If you already set up Google email channels in Zammad, you can easily " +#| "migrate them to a Google channel. Follow the steps below but skip the " +#| "step \"Add Account\" and proceed with :ref:`migrate-channel`." msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" "Wenn Sie bereits E-Mail-Kanäle für Google in Zammad eingerichtet haben, " "können Sie diese einfach in einen Google-Kanal migrieren. Folgen Sie den " "nachfolgenden Schritten, aber überspringen Sie den Schritt \"Konto " "hinzufügen\" und fahren Sie mit :ref:`migrate-channel` fort." -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "Einrichtung einer OAuth-App" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" -"Melden Sie sich bei der `Google Cloud-Konsole `_ an. Sie sollten ein Dashboard sehen, in dem Sie " -"ein neues Projekt hinzufügen können. Wenn Sie bereits eine produktive App im " -"Einsatz haben, erstellen Sie eine neue und folgen Sie den nachfolgenden " -"Schritten." - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "Erstellen eines OAuth-Einwilligungs-Dialogs" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" -"Wählen Sie in der linken Seitenleiste des Abschnitts \"APIs & Services\" " -"Ihres Projekts \"OAuth consent screen\" und geben Sie die erforderlichen " -"Informationen ein." - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" -"Der Screenshot zeigt die Erstellung des OAuth-Einwilligungsdialogs in der " -"Google Cloud-Konsole" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" -"Wählen Sie in der ersten Ansicht als User Type \"Internal\" und klicken Sie " -"auf \"Create\"." - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "Geben Sie nächsten Schritt die folgenden Informationen an:" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "**App name**: Geben Sie einen passenden Namen für diese App ein" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" -"**User support email**: Wählen Sie eine E-Mail-Adresse aus der Dropdown-Liste" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" -"**Authorized domain**: die Domain Ihres Zammad-Systems ohne http- oder https-" -"Präfix" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" -"**Developer contact information**: Geben Sie eine gültige E-Mail-Adresse ein" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" -"Nachdem Sie die Informationen eingegeben haben, klicken Sie auf \"Save and " -"Continue\". Sie sollten sich auf der Ansicht \"Scopes\" befinden. Klicken " -"Sie auf \"Add or Remove Scopes\", um den Dialog wie im folgenden Screenshot " -"zu sehen." - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "Screenshot mit hervorgehobener API-Auswahl" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" -"Geben Sie ``https://mail.google.com`` in das Textfeld \"Manually add " -"scopes\" ein" +#: ../channels/google/basic-setup.rst:16 +#, fuzzy +#| msgid "Configure App" +msgid "Configure OAuth App" +msgstr "App konfigurieren" -#: ../channels/google/basic-setup.rst:52 +#: ../channels/google/basic-setup.rst:18 +#, fuzzy +#| msgid "Go to the `Twilio console `_ and log in." msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" +"Sign in to the `Google Cloud console `_." msgstr "" -"Klicken Sie auf \"Add to Table\", um sie in die Tabelle der auswählbaren " -"Bereiche aufzunehmen" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "Wählen Sie es aus durch aktivieren des Kästchens" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "Bestätigen Sie mit einem Klick auf die Schaltfläche \"Update\"" +"Rufen Sie die `Twilio-Konsole `_ auf und melden " +"Sie sich an." -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -"Klicken Sie anschließend auf \"Save and Continue\". Wenn sich Ihre App im " -"\"Testing\"-Modus befindet, fügen Sie einen Benutzer hinzu, als den Sie sich " -"in Ihrem Google Konto anmelden möchten. Danach sehen Sie eine " -"zusammenfassende Ansicht, in der Sie die Informationen überprüfen können. " -"Bestätigen Sie durch Klicken auf die Schaltfläche \"Back to Dashboard\" und " -"fahren Sie mit der Erstellung der Zugangsdaten für Ihre App fort." - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "Zugangsdaten erstellen" -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -"Wählen Sie \"Credentials\" in der linken Seitenleiste, klicken Sie auf \"➕ " -"Create Credentials\" und wählen Sie \"OAuth client ID\"." -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" -msgstr "Der Screenshot zeigt Credentials-Ansicht mit hervorgehobenen Elementen" - -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:22 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -"Wählen Sie als Anwendungstyp \"Web application\" aus, geben Sie einen Namen " -"ein und geben Sie Ihre Redirect URL ein." -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:26 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -"Die Redirect URL ist im Grunde die Domain Ihrer Zammad-Instanz, erweitert um " -"``/api/v1/external_credentials/google/callback``." -#: ../channels/google/basic-setup.rst:82 -msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" -"Sie können die vollständige URL sogar im Verwaltungsbereich von Zammad unter " -"Kanäle > Google finden. Klicken Sie auf \"App konfigurieren\" und kopieren " -"Sie Ihre URL aus \"Ihre Callback-URL\"." - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" -"Der Screenshot zeigt den Konfigurationsdialog von Zammad für eine Google-App" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 +#, fuzzy +#| msgid "" +#| "Finally, click on **Submit** in the app configuration dialog in Zammad " +#| "and go on with the next section." msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -"Klicken Sie auf \"Create\", nachdem Sie die Informationen eingegeben haben. " -"Sie sehen einen Dialog mit Ihrer Client ID und Ihrem Client-Secret. Sie " -"benötigen beide im nächsten Schritt für die Konfiguration von Zammad, um es " -"mit Google zu verbinden." - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" -msgstr "App konfigurieren" +"Klicken Sie abschließend im Konfigurationsdialog der App in Zammad auf " +"**Übermitteln** und fahren Sie mit dem nächsten Abschnitt fort." -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -"Gehen Sie in den Einstellungen von Zammad zu Kanäle > Google und klicken Sie " -"auf \"App konfigurieren\". Geben Sie die Client ID und das Client-Secret " -"ein, die Sie im vorherigen Schritt erhalten haben." -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -"Screenshot zeigt Dialoge von Google und Zammad mit Client-ID und Secret" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -"Bestätigen Sie mit einem Klick auf die Schaltfläche \"Übermitteln\". Jetzt " -"können Sie ein Google Konto als Kanal in Zammad hinzufügen, siehe nächster " -"Schritt." -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "Konto hinzufügen" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" -"Wenn Sie bereits über Google E-Mail-Kanäle verfügen, können Sie diesen " -"Schritt überspringen und zu :ref:`migrate-channel` übergehen." - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 +#, fuzzy +#| msgid "" +#| "After you've registered Zammad as an OAuth app, you can connect Gmail " +#| "accounts to Zammad." msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" "Nachdem Sie Zammad als OAuth-App registriert haben, können Sie Konten von " "Gmail mit Zammad verbinden." -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 +#, fuzzy +#| msgid "" +#| "By default, Zammad will **delete all emails** in your inbox during the " +#| "import process. Use the *Keep Messages on Server* setting " +#| "to :ref:`disable this behavior `." msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" "Standardmäßig **löscht Zammad alle E-Mails** in Ihrem Posteingang während " "des Importvorgangs. Verwenden Sie die Einstellung *Nachrichten auf dem " "Server behalten*, um :ref:`dieses Verhalten zu deaktivieren `." -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -4975,7 +4851,7 @@ msgstr "" "Kontos deaktivieren ` und es wieder einschalten, sobald " "alle Ihre E-Mails importiert wurden." -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -4994,7 +4870,7 @@ msgstr "" "Der Screenshot zeigt den Zustimmungsbildschirm von Google mit erteilter E-" "Mail-Berechtigung" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -5007,7 +4883,7 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "Der Screenshot zeigt das Dialogfeld \"Kanal hinzufügen\" von Zammad" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." @@ -5015,7 +4891,7 @@ msgstr "" "Verwenden Sie :doc:`Filter ` für eine feinere " "Sortierung der eingehenden E-Mails." -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " @@ -5025,7 +4901,7 @@ msgstr "" "Mails hinzugefügt. Dies kann eine bereits zugewiesene E-Mail-Adresse " "überschreiben." -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " @@ -5036,7 +4912,7 @@ msgstr "" "bleibt sie leer. Wenn der Gruppe bereits eine E-Mail-Adresse zugewiesen " "wurde, bleibt diese unverändert." -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " @@ -5047,7 +4923,7 @@ msgstr "" "verschachtelten Ordner angeben, stellen Sie sicher, dass Sie den " "vollständigen Pfad verwenden, z.B. ``Anfragen/Support``." -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." @@ -5055,15 +4931,15 @@ msgstr "" "Nachdem Sie das Google Konto erfolgreich hinzugefügt haben, können Sie die " "Gruppe einstellen, der Zammad neu eingehende Tickets zuweist." -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "Von E-Mail-Kanal migrieren" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "E-Mail-Kanal in Google-Kanal umwandeln" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." @@ -5071,20 +4947,21 @@ msgstr "" "In Zammad gibt es eine Migrations-Funktion, mit der Sie ein als E-Mail-Kanal " "existierendes Google-Konto in einen Google-Kanal umwandeln können." -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "🧐 **Zammad erwartet konkrete Einstellungen**" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 +#, fuzzy +#| msgid "" +#| "In order for Zammad to display the migration option, it expects the " +#| "channels hostname to be ``imap.gmail.com`` for IMAP and " +#| "``smtp.gmail.com`` for SMTP." msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" "Damit Zammad die Umwandlung anbietet, muss der Hostname ``imap.gmail.com`` " "für IMAP und ``smtp.gmail.com`` für SMTP lauten." -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " @@ -5095,7 +4972,7 @@ msgstr "" "nicht tun, werden Sie von Zammad aufgefordert, Ihre App-Zugangsdaten für die " "Anwendung anzugeben, bevor Sie fortfahren können." -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " @@ -5105,7 +4982,7 @@ msgstr "" "im roten Banner des betreffenden E-Mail-Kanals. Sie werden dann zu Google " "weitergeleitet und müssen sich dort authentifizieren und zustimmen." -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." @@ -5114,16 +4991,12 @@ msgstr "" "Google-Kanals in Zammad weitergeleitet. Ihr Kanal wurde nun erfolgreich in " "einen Google-Kanal umgewandelt." -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "Wandeln Sie einen vorhandenen E-Mail-Kanal in einen Google-Kanal um" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "Rückgängigmachen der Migration" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -5136,11 +5009,15 @@ msgstr "" "Zugangsdaten und kann sie bei Bedarf wiederherstellen. Diese Zugangsdaten " "werden nach 7 Tagen vollständig gelöscht." -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "Wandeln Sie einen vorhandenen E-Mail-Kanal in einen Google-Kanal um" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "Mein OAuth-Zugang funktioniert nicht mehr" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." @@ -5148,13 +5025,13 @@ msgstr "" "Haben Sie kürzlich Ihr Google-Passwort geändert? Google setzt alle Ihre " "OAuth-Tokens auf ungültig, wenn Sie es ändern." -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" "Wie kann das Gmail Konto für ausgehende Systembenachrichtigungen verwenden " "werden?" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." @@ -5163,7 +5040,7 @@ msgstr "" "Benachrichtigungen kommen immer von \"Notification Master " "\"." -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -5175,7 +5052,7 @@ msgstr "" "Usern, die Googles `E-Mail Versandlimit `_ überschreiten, kann der Account deaktiviert werden." -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." @@ -5184,13 +5061,13 @@ msgstr "" "email/index>` ein und benutzen Sie die Einstellungen für die :ref:`E-Mail " "Benachrichtigung `." -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" "Ich habe mein Konto erfolgreich hinzugefügt, aber Zammad holt keine neuen E-" "Mails ab" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5350,8 +5227,8 @@ msgid "" "channel will fail." msgstr "" "Nur relevant für selbst gehostete Zammad-Instanzen: Überprüfen Sie Ihren " -"FQDN unter *Einstellungen > System > Vollqualifizierter Domainname* in den " -"Einstellungen von Zammad. Wenn er nicht korrekt ist, ändern Sie ihn jetzt. " +"FQDN unter *Einstellungen > System > Vollqualifizierter Domainname* in " +"Einstellungen Zammad. Wenn er nicht korrekt ist, ändern Sie ihn jetzt. " "Andernfalls wird die Einrichtung des Kanals fehlschlagen." #: ../channels/microsoft365-graph/accounts.rst:14 @@ -6535,6 +6412,10 @@ msgstr "" "existierendes Microsoft 365-Konto in einen Microsoft 365-Kanal umwandeln " "können." +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "🧐 **Zammad erwartet konkrete Einstellungen**" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -6581,6 +6462,10 @@ msgid "Migrate an existing email channel to Microsoft 365" msgstr "" "Umwandeln eines existierenden E-Mail-Kanals in einen Microsoft 365 Kanal" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "Einrichtung einer OAuth-App" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -15007,8 +14892,10 @@ msgid "Ticket updates" msgstr "Ticket-Aktualisierungen" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" -msgstr "\"Warten auf ...\" Erinnerungen" +#, fuzzy +#| msgid "and create new tickets." +msgid "Pending reached tickets" +msgstr "und neue Tickets erstellen." #: ../manage/trigger/system-notifications.rst:33 msgid "SLA violations (before and after the deadline)" @@ -15023,9 +14910,14 @@ msgstr "" "docs:`Benutzerprofil ` ändern." #: ../manage/trigger/system-notifications.rst:37 +#, fuzzy +#| msgid "" +#| "Daily reminder emails are sent at midnight (of the Zammad system " +#| "timezone) for all unresolved \"ticket pending\" reminders and SLA " +#| "violations." msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" "Tägliche Erinnerungs-E-Mails werden um Mitternacht (in der Zeitzone des " "Zammad-Systems) für alle \"Warten auf ...\"-Erinnerungen und SLA-Verstöße " @@ -24025,10 +23917,8 @@ msgstr "" "überprüft?" #: ../settings/security/third-party/saml.rst:193 -#, fuzzy -#| msgid "How does it work?" msgid "Logout doesn't work" -msgstr "Wie funktioniert das?" +msgstr "Logout funktioniert nicht" #: ../settings/security/third-party/saml.rst:192 msgid "" @@ -24036,6 +23926,9 @@ msgid "" "url>/auth/saml/slo`` as an alternative. However, no logout is sent to your " "IdP then." msgstr "" +"Falls Ihr Logout-Prozess nicht funktioniert, können Sie ``https:///auth/saml/slo`` als Alternative versuchen. Allerdings wird dann " +"keine Abmeldung an Ihren IdP gesendet." #: ../settings/security/third-party/saml/saml-keycloak.rst:2 msgid "SAML with Keycloak" @@ -24326,16 +24219,12 @@ msgid "5. Configure Zammad" msgstr "5. Zammad konfigurieren" #: ../settings/security/third-party/saml/saml-microsoft.rst:54 -#, fuzzy -#| msgid "" -#| "In the admin panel go to \"Settings\" > \"Security\" > \"Third-party " -#| "Applications\" > \"Authentication via SAML\"" msgid "" "Go to *Settings > Security > Third-party Applications > Authentication via " "SAML* in the admin settings." msgstr "" -"Gehen Sie im Admin-Bereich zu \"Einstellungen\" > \"Sicherheit\" > " -"\"Anwendungen von Drittanbietern\" > \"Authentifizierung über SAML\"" +"Gehen Sie in den Einstellungen zu *Einstellungen > Sicherheit > Anwendungen " +"von Drittanbietern > Authentifizierung über SAML*." #: ../settings/security/third-party/saml/saml-microsoft.rst:58 msgid "" @@ -30051,6 +29940,10 @@ msgstr "" "Für die OAuth-Option müssen Sie zunächst die Verbindung zu Ihrer Exchange-" "App konfigurieren und dann ein Konto hinzufügen, das Sie verwenden möchten." +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "App konfigurieren" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center `_. You should see a dashboard where you can add a new project. If you " +#~ "already have an app which is in production, create a new one and follow " +#~ "the steps below." +#~ msgstr "" +#~ "Melden Sie sich bei der `Google Cloud-Konsole `_ an. Sie sollten ein Dashboard sehen, in dem " +#~ "Sie ein neues Projekt hinzufügen können. Wenn Sie bereits eine produktive " +#~ "App im Einsatz haben, erstellen Sie eine neue und folgen Sie den " +#~ "nachfolgenden Schritten." + +#~ msgid "Create an OAuth Consent Screen" +#~ msgstr "Erstellen eines OAuth-Einwilligungs-Dialogs" + +#~ msgid "" +#~ "In the left sidebar of your project's \"APIs & Services\" section, select " +#~ "OAuth consent screen and provide the requested information." +#~ msgstr "" +#~ "Wählen Sie in der linken Seitenleiste des Abschnitts \"APIs & Services\" " +#~ "Ihres Projekts \"OAuth consent screen\" und geben Sie die erforderlichen " +#~ "Informationen ein." + +#~ msgid "" +#~ "Screenshot shows OAuth consent screen creation in Google Cloud console" +#~ msgstr "" +#~ "Der Screenshot zeigt die Erstellung des OAuth-Einwilligungsdialogs in der " +#~ "Google Cloud-Konsole" + +#~ msgid "" +#~ "In the first screen, select \"Internal\" as User Type and click on " +#~ "\"Create\"." +#~ msgstr "" +#~ "Wählen Sie in der ersten Ansicht als User Type \"Internal\" und klicken " +#~ "Sie auf \"Create\"." + +#~ msgid "Provide the following information in the next screen:" +#~ msgstr "Geben Sie nächsten Schritt die folgenden Informationen an:" + +#~ msgid "**App name**: enter a suitable name for this app" +#~ msgstr "**App name**: Geben Sie einen passenden Namen für diese App ein" + +#~ msgid "**User support email**: select an email address from the dropdown" +#~ msgstr "" +#~ "**User support email**: Wählen Sie eine E-Mail-Adresse aus der Dropdown-" +#~ "Liste" + +#~ msgid "" +#~ "**Authorized domain**: the domain of your Zammad without http or https " +#~ "prefix" +#~ msgstr "" +#~ "**Authorized domain**: die Domain Ihres Zammad-Systems ohne http- oder " +#~ "https-Präfix" + +#~ msgid "**Developer contact information**: enter a valid email address" +#~ msgstr "" +#~ "**Developer contact information**: Geben Sie eine gültige E-Mail-Adresse " +#~ "ein" + +#~ msgid "" +#~ "After entering the information, click on \"Save and Continue\". You " +#~ "should be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to " +#~ "see the dialog as in the following screenshot." +#~ msgstr "" +#~ "Nachdem Sie die Informationen eingegeben haben, klicken Sie auf \"Save " +#~ "and Continue\". Sie sollten sich auf der Ansicht \"Scopes\" befinden. " +#~ "Klicken Sie auf \"Add or Remove Scopes\", um den Dialog wie im folgenden " +#~ "Screenshot zu sehen." + +#~ msgid "Screenshot with highlighted API selection" +#~ msgstr "Screenshot mit hervorgehobener API-Auswahl" + +#~ msgid "" +#~ "Enter ``https://mail.google.com`` in the \"Manually add scopes\" text " +#~ "field" +#~ msgstr "" +#~ "Geben Sie ``https://mail.google.com`` in das Textfeld \"Manually add " +#~ "scopes\" ein" + +#~ msgid "" +#~ "Click on \"Add to Table\" to have it in the selectable scopes table above" +#~ msgstr "" +#~ "Klicken Sie auf \"Add to Table\", um sie in die Tabelle der auswählbaren " +#~ "Bereiche aufzunehmen" + +#~ msgid "Select it by checking the box" +#~ msgstr "Wählen Sie es aus durch aktivieren des Kästchens" + +#~ msgid "Confirm by clicking the \"Update\" button" +#~ msgstr "Bestätigen Sie mit einem Klick auf die Schaltfläche \"Update\"" + +#~ msgid "" +#~ "Go on by clicking \"Save and Continue\". If your app is in \"Testing\" " +#~ "mode, add a user as which you want to sign in to your Google account. " +#~ "After that you see a summary screen where you can check the information. " +#~ "Confirm by clicking the \"Back to Dashboard\" button and go on with " +#~ "creating credentials for your app." +#~ msgstr "" +#~ "Klicken Sie anschließend auf \"Save and Continue\". Wenn sich Ihre App im " +#~ "\"Testing\"-Modus befindet, fügen Sie einen Benutzer hinzu, als den Sie " +#~ "sich in Ihrem Google Konto anmelden möchten. Danach sehen Sie eine " +#~ "zusammenfassende Ansicht, in der Sie die Informationen überprüfen können. " +#~ "Bestätigen Sie durch Klicken auf die Schaltfläche \"Back to Dashboard\" " +#~ "und fahren Sie mit der Erstellung der Zugangsdaten für Ihre App fort." + +#~ msgid "Create Credentials" +#~ msgstr "Zugangsdaten erstellen" + +#~ msgid "" +#~ "Select \"Credentials\" in the left sidebar, click on \"➕ Create " +#~ "Credentials\" and choose \"OAuth client ID\"." +#~ msgstr "" +#~ "Wählen Sie \"Credentials\" in der linken Seitenleiste, klicken Sie auf " +#~ "\"➕ Create Credentials\" und wählen Sie \"OAuth client ID\"." + +#~ msgid "Screenshot shows credentials screen with highlighted elements" +#~ msgstr "" +#~ "Der Screenshot zeigt Credentials-Ansicht mit hervorgehobenen Elementen" + +#~ msgid "" +#~ "Select \"Web application\" as Application type, give it a name and enter " +#~ "your redirect URL." +#~ msgstr "" +#~ "Wählen Sie als Anwendungstyp \"Web application\" aus, geben Sie einen " +#~ "Namen ein und geben Sie Ihre Redirect URL ein." + +#~ msgid "" +#~ "The redirect URL is basically the domain of your Zammad instance, " +#~ "extended with ``/api/v1/external_credentials/google/callback``." +#~ msgstr "" +#~ "Die Redirect URL ist im Grunde die Domain Ihrer Zammad-Instanz, erweitert " +#~ "um ``/api/v1/external_credentials/google/callback``." + +#~ msgid "" +#~ "You can even find the complete redirect URL in Zammad's admin area under " +#~ "Channels > Google. Click on \"Configure App\" and find your URL under " +#~ "\"Your callback URL\"." +#~ msgstr "" +#~ "Sie können die vollständige URL sogar im Verwaltungsbereich von Zammad " +#~ "unter Kanäle > Google finden. Klicken Sie auf \"App konfigurieren\" und " +#~ "kopieren Sie Ihre URL aus \"Ihre Callback-URL\"." + +#~ msgid "Screenshot shows Zammad's configuration dialog for a Google app" +#~ msgstr "" +#~ "Der Screenshot zeigt den Konfigurationsdialog von Zammad für eine Google-" +#~ "App" + +#~ msgid "" +#~ "Click on \"Create\" after inserting the information. You will see a " +#~ "dialog with your client ID and client secret. You need both of them in " +#~ "the next step for configuring Zammad to connect it to Google." +#~ msgstr "" +#~ "Klicken Sie auf \"Create\", nachdem Sie die Informationen eingegeben " +#~ "haben. Sie sehen einen Dialog mit Ihrer Client ID und Ihrem Client-" +#~ "Secret. Sie benötigen beide im nächsten Schritt für die Konfiguration von " +#~ "Zammad, um es mit Google zu verbinden." + +#~ msgid "" +#~ "Go to Channels > Google in Zammad's admin area and click on \"Configure " +#~ "App\". Insert the client ID and client secret which you got in the step " +#~ "before." +#~ msgstr "" +#~ "Gehen Sie in den Einstellungen von Zammad zu Kanäle > Google und klicken " +#~ "Sie auf \"App konfigurieren\". Geben Sie die Client ID und das Client-" +#~ "Secret ein, die Sie im vorherigen Schritt erhalten haben." + +#~ msgid "" +#~ "Screenshot shows dialogs from Google and Zammad with client ID and secret" +#~ msgstr "" +#~ "Screenshot zeigt Dialoge von Google und Zammad mit Client-ID und Secret" + +#~ msgid "" +#~ "Confirm by clicking the \"Submit\" button. Now you can add a Google " +#~ "account as channel in Zammad, see next step." +#~ msgstr "" +#~ "Bestätigen Sie mit einem Klick auf die Schaltfläche \"Übermitteln\". " +#~ "Jetzt können Sie ein Google Konto als Kanal in Zammad hinzufügen, siehe " +#~ "nächster Schritt." + +#~ msgid "" +#~ "If you already have Google email channels, you can skip this step and " +#~ "head over to :ref:`migrate-channel`." +#~ msgstr "" +#~ "Wenn Sie bereits über Google E-Mail-Kanäle verfügen, können Sie diesen " +#~ "Schritt überspringen und zu :ref:`migrate-channel` übergehen." + +#~ msgid "\"Ticket pending\" reminders" +#~ msgstr "\"Warten auf ...\" Erinnerungen" + #~ msgid "Admin Permissions" #~ msgstr "Admin-Berechtigungen" diff --git a/locale/es/LC_MESSAGES/admin-docs.po b/locale/es/LC_MESSAGES/admin-docs.po index e9f866f3..0f198bb9 100644 --- a/locale/es/LC_MESSAGES/admin-docs.po +++ b/locale/es/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2025-12-09 09:26+0100\n" +"POT-Creation-Date: 2025-12-11 10:08+0100\n" "PO-Revision-Date: 2025-10-14 15:00+0000\n" "Last-Translator: Fernando \n" "Language-Team: Spanish ` that incoming emails will be " @@ -1189,13 +1188,13 @@ msgstr "" "precisa del correo electrónico entrante." #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "Grupo de destino > Dirección de correo electrónico de envío" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1393,7 +1392,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "Carpeta" @@ -1439,24 +1438,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1464,13 +1463,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1478,7 +1477,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1486,7 +1485,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1653,7 +1652,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1771,7 +1770,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3972,183 +3971,81 @@ msgstr "Básico" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -#, fuzzy -#| msgid "Screenshot showing basic email account setup inbound" -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" -"Captura de pantalla que muestra la configuración básica de una cuenta de " -"correo electrónico entrante" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -4156,26 +4053,24 @@ msgstr "" msgid "Add Account" msgstr "Cuentas" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 +#, fuzzy msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" +"Use el botón *Expertos* para :ref:`des-habilitar este comportamiento `." -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -4183,7 +4078,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -4199,7 +4094,7 @@ msgstr "" "Captura de pantalla que muestra la configuración básica de una cuenta de " "correo electrónico entrante" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -4213,94 +4108,86 @@ msgstr "" "Captura de pantalla que muestra la configuración básica de una cuenta de " "correo electrónico entrante" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4309,27 +4196,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4337,17 +4228,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5415,6 +5306,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5447,6 +5342,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -12355,7 +12254,7 @@ msgid "Ticket updates" msgstr "Ticket > Creado en" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -12371,7 +12270,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24903,6 +24802,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center ` that incoming emails will be " @@ -1050,13 +1049,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1210,7 +1209,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1244,24 +1243,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1269,13 +1268,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1283,7 +1282,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1291,7 +1290,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1451,7 +1450,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1565,7 +1564,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3718,204 +3717,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:18 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3923,7 +3819,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3935,7 +3831,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3945,94 +3841,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4041,27 +3929,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4069,17 +3961,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5110,6 +5002,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5142,6 +5038,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11886,7 +11786,7 @@ msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -11902,7 +11802,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24176,6 +24076,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Spanish (Mexico) ` that incoming emails will be " @@ -1091,13 +1090,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1251,7 +1250,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1285,24 +1284,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1310,13 +1309,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1324,7 +1323,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1332,7 +1331,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1492,7 +1491,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1606,7 +1605,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3761,204 +3760,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:18 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3966,7 +3862,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3978,7 +3874,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3988,94 +3884,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4084,27 +3972,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4112,17 +4004,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5153,6 +5045,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5185,6 +5081,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11932,7 +11832,7 @@ msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -11948,7 +11848,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24222,6 +24122,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Persian ` that incoming emails will be " @@ -1083,13 +1082,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1243,7 +1242,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1277,24 +1276,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1302,13 +1301,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1316,7 +1315,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1324,7 +1323,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1484,7 +1483,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1598,7 +1597,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3751,204 +3750,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:18 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3956,7 +3852,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3968,7 +3864,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3978,94 +3874,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4074,27 +3962,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4102,17 +3994,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5145,6 +5037,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5177,6 +5073,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11938,7 +11838,7 @@ msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -11954,7 +11854,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24252,6 +24152,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: French Sending email address" msgstr "Groupe destinataire" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1393,7 +1392,7 @@ msgstr "" "POP3)." #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "Dossier" @@ -1443,24 +1442,24 @@ msgstr "" "arrivera." #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "Conserver les messages sur le serveur" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1468,13 +1467,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1482,7 +1481,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1490,7 +1489,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1662,7 +1661,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1779,7 +1778,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3984,183 +3983,83 @@ msgstr "Basique" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" -"Capture d'écran montrant la création de la page d'autorisation OAuth dans la " -"console Google Cloud" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 +#: ../channels/google/basic-setup.rst:9 msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" +#: ../channels/google/basic-setup.rst:16 +#, fuzzy +#| msgid "Config" +msgid "Configure OAuth App" +msgstr "Configuration" -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -#, fuzzy -#| msgid "Config" -msgid "Configure App" -msgstr "Configuration" - -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -4168,26 +4067,30 @@ msgstr "" msgid "Add Account" msgstr "Les comptes" -#: ../channels/google/basic-setup.rst:112 +#: ../channels/google/basic-setup.rst:46 msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 -msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 +#, fuzzy +#| msgid "" +#| "By default, Zammad will **delete all emails** in your inbox during the " +#| "import process. Use the *Experts* dialog to :ref:`disable this behavior " +#| "`." msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" +"Par défaut, Zammad va **supprimer tous les e-mails** dans votre boîte de " +"réception pendant le processus d'import. Utilisez le dialogue *Experts* " +"pour :ref:`désactiver ce comportement `." -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -4195,7 +4098,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -4209,7 +4112,7 @@ msgstr "" "Capture d'écran montrant la page d'autorisation Google avec la permission " "pour les emails" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -4222,7 +4125,7 @@ msgid "Screenshot shows Zammad's add channel dialog" msgstr "" "Capture d'écran montrant la configuration de base d'une boîte de réception" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 #, fuzzy #| msgid "" #| "Use :doc:`filters ` for more fine-grained " @@ -4234,88 +4137,80 @@ msgstr "" "Utilisez les :doc:`filtres ` pour un tri plus " "précis des e-mails entrants." -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4324,27 +4219,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4352,17 +4251,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5433,6 +5332,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5465,6 +5368,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -12360,7 +12267,7 @@ msgid "Ticket updates" msgstr "exemple" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -12376,7 +12283,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24889,6 +24796,12 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +#, fuzzy +#| msgid "Config" +msgid "Configure App" +msgstr "Configuration" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: French (Canada) ` that incoming emails will be " @@ -1101,13 +1100,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1262,7 +1261,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1296,24 +1295,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1321,13 +1320,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1335,7 +1334,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1343,7 +1342,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1503,7 +1502,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1617,7 +1616,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3926,179 +3925,81 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -4106,26 +4007,21 @@ msgstr "" msgid "Add Account" msgstr "Comptes" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -4133,7 +4029,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -4145,7 +4041,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -4155,94 +4051,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4251,27 +4139,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4279,17 +4171,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5328,6 +5220,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5360,6 +5256,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -12195,10 +12095,8 @@ msgid "Ticket updates" msgstr "Billet > État > Nom" #: ../manage/trigger/system-notifications.rst:32 -#, fuzzy -#| msgid "Ticket > Pending till" -msgid "\"Ticket pending\" reminders" -msgstr "Billet > En attente jusqu'à" +msgid "Pending reached tickets" +msgstr "" #: ../manage/trigger/system-notifications.rst:33 msgid "SLA violations (before and after the deadline)" @@ -12213,7 +12111,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24841,6 +24739,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center Pending till" +#~ msgid "\"Ticket pending\" reminders" +#~ msgstr "Billet > En attente jusqu'à" + #, fuzzy #~ msgid "Permission name" #~ msgstr "Groupe: Achats" diff --git a/locale/hr/LC_MESSAGES/admin-docs.po b/locale/hr/LC_MESSAGES/admin-docs.po index 8cc96572..eb20e76a 100644 --- a/locale/hr/LC_MESSAGES/admin-docs.po +++ b/locale/hr/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2025-12-09 09:26+0100\n" +"POT-Creation-Date: 2025-12-11 10:08+0100\n" "PO-Revision-Date: 2022-06-15 13:40+0000\n" "Last-Translator: Ivan Perovic \n" "Language-Team: Croatian ` that incoming emails will be " @@ -1124,13 +1123,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1284,7 +1283,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1318,24 +1317,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1343,13 +1342,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1357,7 +1356,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1365,7 +1364,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1525,7 +1524,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1639,7 +1638,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3796,179 +3795,81 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -3976,26 +3877,24 @@ msgstr "" msgid "Add Account" msgstr "Računi" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 +#, fuzzy msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" +"Koristite dijaloški prozor *Napredno* za :ref:`deaktivirati ovu postavku " +"`." -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -4003,7 +3902,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -4015,7 +3914,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -4025,94 +3924,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4121,27 +4012,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4149,17 +4044,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5201,6 +5096,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5233,6 +5132,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -12013,7 +11916,7 @@ msgid "Ticket updates" msgstr "Makro-naredbe" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -12029,7 +11932,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24349,6 +24252,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center ` that incoming emails will be " @@ -1050,13 +1049,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1210,7 +1209,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1244,24 +1243,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1269,13 +1268,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1283,7 +1282,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1291,7 +1290,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1451,7 +1450,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1565,7 +1564,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3718,204 +3717,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:18 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3923,7 +3819,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3935,7 +3831,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3945,94 +3841,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4041,27 +3929,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4069,17 +3961,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5110,6 +5002,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5142,6 +5038,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11886,7 +11786,7 @@ msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -11902,7 +11802,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24176,6 +24076,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Italian ` that incoming emails will be " @@ -1075,13 +1074,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1235,7 +1234,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1269,24 +1268,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1294,13 +1293,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1308,7 +1307,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1316,7 +1315,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1476,7 +1475,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1590,7 +1589,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3745,179 +3744,81 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:18 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -3925,26 +3826,21 @@ msgstr "" msgid "Add Account" msgstr "Gestione del tempo" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3952,7 +3848,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3964,7 +3860,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3974,94 +3870,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4070,27 +3958,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4098,17 +3990,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5140,6 +5032,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5172,6 +5068,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11929,7 +11829,7 @@ msgid "Ticket updates" msgstr "Macros" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -11945,7 +11845,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24230,6 +24130,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center ` that incoming emails will be " @@ -1050,13 +1049,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1210,7 +1209,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1244,24 +1243,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1269,13 +1268,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1283,7 +1282,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1291,7 +1290,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1451,7 +1450,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1565,7 +1564,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3718,204 +3717,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:18 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3923,7 +3819,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3935,7 +3831,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3945,94 +3841,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4041,27 +3929,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4069,17 +3961,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5110,6 +5002,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5142,6 +5038,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11886,7 +11786,7 @@ msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -11902,7 +11802,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24176,6 +24076,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Polish ` that incoming emails will be " @@ -1060,13 +1059,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1220,7 +1219,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1254,24 +1253,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1279,13 +1278,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1293,7 +1292,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1301,7 +1300,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1461,7 +1460,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1575,7 +1574,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3729,204 +3728,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:18 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3934,7 +3830,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3946,7 +3842,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3956,94 +3852,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4052,27 +3940,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4080,17 +3972,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5122,6 +5014,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5154,6 +5050,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11913,7 +11813,7 @@ msgid "Ticket updates" msgstr "Makra" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -11929,7 +11829,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24222,6 +24122,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Portuguese (Brazil) ` that incoming emails will be " @@ -1128,13 +1127,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1291,7 +1290,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1325,24 +1324,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1350,13 +1349,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1364,7 +1363,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1372,7 +1371,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1532,7 +1531,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1646,7 +1645,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3828,182 +3827,83 @@ msgstr "Configurar" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:33 +#: ../channels/google/basic-setup.rst:9 msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:35 +#: ../channels/google/basic-setup.rst:16 #, fuzzy -msgid "Provide the following information in the next screen:" -msgstr "Esta sessão atualmente carece das seguintes integrações:" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" +#| msgid "Configuration" +msgid "Configure OAuth App" +msgstr "Configuração" -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -#, fuzzy -#| msgid "Configuration" -msgid "Configure App" -msgstr "Configuração" - -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -4011,26 +3911,21 @@ msgstr "" msgid "Add Account" msgstr "Contas" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -4038,7 +3933,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -4050,7 +3945,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -4060,95 +3955,87 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 #, fuzzy msgid "Rolling Back the Migration" msgstr "Configure a integração" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4157,27 +4044,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4185,17 +4076,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5256,6 +5147,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5288,6 +5183,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -12249,7 +12148,7 @@ msgid "Ticket updates" msgstr "Atributos do ticket" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -12265,7 +12164,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24761,6 +24660,12 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +#, fuzzy +#| msgid "Configuration" +msgid "Configure App" +msgstr "Configuração" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Russian ` that incoming emails will be " @@ -1100,13 +1099,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1260,7 +1259,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1294,24 +1293,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1319,13 +1318,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1333,7 +1332,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1341,7 +1340,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1501,7 +1500,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1615,7 +1614,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3772,204 +3771,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:18 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3977,7 +3873,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3989,7 +3885,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3999,94 +3895,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4095,27 +3983,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4123,17 +4015,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5168,6 +5060,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5200,6 +5096,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11995,7 +11895,7 @@ msgid "Ticket updates" msgstr "Атрибуты заявки" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -12011,7 +11911,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24346,6 +24246,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Serbian \n" @@ -312,10 +312,8 @@ msgid ":ref:`zammad-ai-provider`" msgstr ":ref:`zammad-ai-provider`" #: ../ai/provider.rst:29 -#, fuzzy -#| msgid ":ref:`openai-provider`" msgid ":ref:`openai-compatible-provider`" -msgstr ":ref:`openai-provider`" +msgstr ":ref:`openai-compatible-provider`" #: ../ai/provider.rst:31 msgid "" @@ -440,6 +438,8 @@ msgid "" "You can also use an :ref:`OpenAI compatible custom provider `." msgstr "" +"Такође можете користити и :ref:`прилагођен OpenAI компатибилан провајдер " +"`." #: ../ai/provider.rst:106 msgid "Zammad AI" @@ -492,7 +492,7 @@ msgstr "" #: ../ai/provider.rst:127 msgid "Custom (OpenAI Compatible)" -msgstr "" +msgstr "Прилагођен (OpenAI компатибилан)" #: ../ai/provider.rst:129 msgid "" @@ -501,6 +501,10 @@ msgid "" "URL, a token and a model you want to use. The model is mandatory and must " "match the model name from your AI provider." msgstr "" +"Користите ову опцију да се повежете са OpenAI компатибилним провајдером. За " +"коришћење самог OpenAI, користите ref:`OpenAI провајдер `. " +"Додајте URL, кључ и модел који желите да користите. Модел је обавезан и мора " +"се поклапати са називом модела вашег AI провајдера." #: ../ai/summary.rst:2 msgid "Ticket Summary" @@ -1127,7 +1131,6 @@ msgid "Setting up a new email account? Here's what all the settings do." msgstr "Подешавате нов имејл налог? Ево шта раде сва ова подешавања." #: ../channels/email/accounts/account-setup.rst:6 -#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:8 msgid "" "☠️ **But first, a word of warning!** The import process does things you might " @@ -1294,13 +1297,13 @@ msgid "Your account password." msgstr "Лозинка вашег налога." #: ../channels/email/accounts/account-setup.rst:83 -#: ../channels/google/basic-setup.rst:154 +#: ../channels/google/basic-setup.rst:82 #: ../channels/microsoft365/accounts/account-setup.rst:96 msgid "Destination group" msgstr "Одредишна група" #: ../channels/email/accounts/account-setup.rst:79 -#: ../channels/google/basic-setup.rst:150 +#: ../channels/google/basic-setup.rst:78 #: ../channels/microsoft365/accounts/account-setup.rst:92 msgid "" "The :doc:`group ` that incoming emails will be " @@ -1317,13 +1320,13 @@ msgstr "" "долазне поште." #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "Одредишна група > Имејл адреса за слање" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1507,7 +1510,7 @@ msgstr "" "Порт вашег имејл сервера (обично ``993`` за IMAP, или ``995`` за POP3)." #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "Фолдер" @@ -1554,24 +1557,24 @@ msgstr "" "тест поруку тамо чим буде примљена." #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "Чувај поруке на серверу" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "Одредите шта се дешава са вашим имејловима након што их Zammad увезе:" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "``не``: Zammad брише све увезене поруке" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1582,13 +1585,13 @@ msgstr "" "поруке ако је поштанско сандуче измењено споља." #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "**Зашто Zammad подразумевано брише поруке?**" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1598,7 +1601,7 @@ msgstr "" "једног дана ваш имејл сервер ће почети да **одбија долазне поруке**." #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1608,7 +1611,7 @@ msgstr "" "сандуче са времена на време да бисте га држали испод лимита складиштења." #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "Архивски режим" @@ -1805,7 +1808,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "У супротном, оператери ове групе неће моћи да шаљу имејл поруке." #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1937,7 +1940,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "Локација подешавања „Одредишна група“ за постојеће налоге" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -4547,258 +4550,137 @@ msgstr "Основно подешавање" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -"Да подесите нови Gmail или G Suite канал у Zammad-у, прво ћете морати да " -"креирате **OAuth апликацију** у Google Cloud конзоли. Након тога, моћи ћете " -"да повежете онолико Gmail налога са Zammad-ом колико желите, користећи само " -"активне Gmail сесије (нису потребна корисничка имена или лозинке)." +"Да подесите нови Google имејл канал у Zammad-у, прво ћете морати да додате " +"нови **OAuth client** у Google Cloud конзоли. Након тога, моћи ћете да " +"повежете ваш Google налог са Zammad-ом и додате колико год желите поштанских " +"сандучића." -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -"Уколико сте већ подесили Google имејл канале у Zammad-у, можете их " -"једноставно мигрирати на Google канал. Пратите упутства испод, али " +"Уколико сте већ подесили Google имејл канале у Zammad-у преко IMAP-а, можете " +"их једноставно мигрирати на Google канал. Пратите упутства испод, али " "прескочите корак „Додавање налога” и наставите са :ref:`миграцијом канала " "`." -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "Региструјте OAuth апликацију" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" -"Пријавите се на `Google Cloud конзолу `_. " -"Требало би да видите контролну таблу где можете додати нови пројекат. " -"Уколико већ имате апликацију у продукцији, креирајте нову и пратите кораке " -"испод." - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "Креирање OAuth екрана за сагласност" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" +msgstr "Подесите OAuth апликацију" -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:18 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"Sign in to the `Google Cloud console `_." msgstr "" -"У левој бочној траци одељка „APIs & Services” вашег пројекта, одаберите " -"OAuth екран сагласности и унесите тражене информације." - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" -"Снимак екрана за подешавање OAuth екрана сагласности у Google Cloud конзоли" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" -"На првом екрану, одаберите „Internal” за User Type и кликните на „Create”." - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "Унесите информације испод на следећем екрану:" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "**App name**: унесите одговарајућ назив за ову апликацију" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "**User support email**: одаберите имејл адресу из падајућег менија" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" -"**Authorized domain**: домен ваше Zammad инстанце без http или https префикса" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "**Developer contact information**: унесите исправну имејл адресу" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" -"По уносу информација, кликните на „Save and Continue”. Бићете преусмерени на " -"„Scopes” екран. Кликните на „Add or Remove Scopes” за приказ дијалога са " -"снимка испод." - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "Снимак екрана са наглашеним одељком одабира API" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" -"Унесите ``https://mail.google.com`` у текстуално поље „Manually add scopes”" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "Кликните на „Add to Table” за приказ у „scopes” табели изнад" +"Пријавите се на `Google Cloud конзолу `_." -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "Изаберите означивањем поља за потврду" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "Потврдите кликом на дугме „Update”" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" -"Кликните на „Save and Continue” за наставак. Уколико је ваша апликација у " -"моду „Testing”, додајте корисника којим се пријављујете на ваш Google налог. " -"Након тога биће вам приказан резиме екран где можете да проверите све " -"информације. Потврдите кликом на „Back to Dashboard” и наставите са " -"генерисањем креденцијала за вашу апликацију." - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "Генерисање креденцијала" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" -"Одаберите „Credentials” из леве бочне траке, кликните на „➕ Create " -"Credentials” и изаберите „OAuth client ID”." - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" -msgstr "" -"Снимак екрана који приказује екран креденцијала са наглашеним елементима" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." +msgstr "Креирајте нову апликацију уколико немате постојећу." -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -"Одаберите „Web application” за „Application type”, дајте јој назив и унесите " -"вашу URL адресу преусмеравања." +"Идите на *APIs & Services > OAuth consent screen* и креирајте OAuth клијента " +"кликом на дугме **Create OAuth client**." -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -"URL адреса преусмеравања је у основи назив домена ваше Zammad инстанце, " -"проширен са ``/api/v1/external_credentials/google/callback`` путањом." +"Одаберите „Web application” као врсту, унесите одговарајући назив и додајте " +"URI за редирекцију. Ову адресу можете пронаћи у дијалогу подешавања Google " +"налога у Zammad-у отварањем преко дугмета **Повежи Google апликацију** (под " +"називом „Ваш URL повратног позива”)." -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" -"Можете чак пронаћи комплетну URL адресу преусмеравања у Zammad " -"администраторском панелу под Канали > Google. Кликните на „Подеси " -"апликацију” и пронаћите URL адресу под „Ваш URL повратног позива”." - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -"Снимак екрана који приказује Zammad дијалог подешавања за Google апликацију" +"По снимању ваше апликације, биће приказан дијалог са „Client ID” и „Client " +"secret”. Ископирајте их и додајте у Zammad‐овом дијалогу подешавања " +"апликације." -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -"Кликните на „Додај” по уносу свих информација. Биће вам приказан дијалог са " -"вашим клијент ID и клијентском шифром. Биће вам потребне обе вредности у " -"следећем кораку подешавања конекције Zammad-а и Google-а." - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" -msgstr "Подесите апликацију" +"Кликните на дугме **Пошаљи** у дијалогу подешавања апликације у Zammad-у и " +"вратите се назад на Google Cloud конзолу." -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -"Идите на Канали > Google у Zammad администраторском панелу и кликните на " -"„Подеси апликацију”. Унесите ИД и шифру клијента које сте добили у " -"претходном кораку." +"Идите назад на контролну таблу, одаберите *APIs & Services > Enabled APIs & " +"Services* и кликните на дугме **Enable APIs & services**. Потражите ``gmail``" +", отворите га и укључите преко дугмета **Enable**." -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -"Снимак екрана који приказује дијалоге од Google и Zammad са клијент ID и " -"шифром" +"Идите на *OAuth consent screen > Data Access* и кликните на дугме **Add or " +"remove scopes**. Потражите ``gmail``и додајте опсег ``https://" +"mail.google.com/``. Потврдите на дугме **Update**." -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -"Потврдите кликом на дугме „Пошаљи”. Сада можете додати Google налог као " -"канал у Zammad, видите следећи корак." +"Технички, сада сте спремни да повежете Gmail поштанско сандуче са Zammad‐ом. " +"У зависности од ваше ситуације, требало би да консултујете и одељак " +"**Audience** у Cloud конзоли. Или додајте тест налог за апликацију, или је " +"пустите у продукцију." -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "Додавање налога" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" -"Уколико већ имате подешене Google имејл канале, можете прескочити овај корак " -"и наставити право на :ref:`миграцију канала `." - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -"Након што сте регистровали Zammad као OAuth апликацију, можете повезати " -"Gmail налоге са Zammad-ом." +"Након што сте регистровали OAuth апликацију, можете повезати Gmail налоге са " +"Zammad-ом." -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" "Подразумевано, Zammad **брише све имејл поруке** из вашег сандучета приликом " -"увоза. Користите подешавање *Чувај поруке на серверу* да " -"бисте :ref:`онемогућили ово понашање `." +"увоза. Користите подешавање *Чувај поруке на серверу* да бисте :ref:`" +"онемогућили ово понашање ` или укључите " +":ref:`архивски режим `." -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -4810,7 +4692,7 @@ msgstr "" "trigger>` пре него што додате имејл налог, и укључите га поново када све " "ваше поруке буду увезене." -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -4827,7 +4709,7 @@ msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" "Снимак екрана приказује Google екран сагласности за означеном имејл дозволом" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -4839,7 +4721,7 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "Снимак екрана који приказује Zammad-ов дијалог додавања канала" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." @@ -4847,7 +4729,7 @@ msgstr "" "Користите :doc:`филтере ` за прецизније сортирање " "долазне поште." -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " @@ -4856,7 +4738,7 @@ msgstr "" "**Измени на ...** ће доделити ову имејл адресу групи за одлазну пошту. Ово " "може преиначити већ додељену имејл адресу." -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " @@ -4866,7 +4748,7 @@ msgstr "" "измену. Уколико група нема додељену имејл адресу, остаје празна. Уколико " "група већ има додељену имејл адресу, остаје иста." -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " @@ -4876,7 +4758,7 @@ msgstr "" "за ``INBOX`` доставу. Ако наведете угнежђени фолдер, обавезно користите пуну " "путању, нпр. ``Inquiries/Tech-Support``." -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." @@ -4884,15 +4766,15 @@ msgstr "" "Након успешног додавања Google налога, можете да прилагодите подразумевану " "групу којој ће Zammad доделити нове тикете." -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "Миграција са имејл канала" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "Претворите имејл канал у Google канал" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." @@ -4900,20 +4782,17 @@ msgstr "" "Zammad обезбеђује логику миграције која вам омогућава да мигрирате постојеће " "Google налоге са имејл канала на Google канал." -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "🧐 **Zammad очекује одређена подешавања**" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -"Да би Zammad приказао опцију миграције, очекује да назив сервера канала буде " -"``imap.gmail.com`` за IMAP и ``smtp.gmail.com`` за SMTP." +"**Zammad очекује одређена подешавања.** Да би Zammad приказао опцију " +"миграције, очекује да назив сервера канала буде ``imap.gmail.com`` за IMAP и " +"``smtp.gmail.com`` за SMTP." -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " @@ -4924,7 +4803,7 @@ msgstr "" "то не учините, Zammad ће од вас тражити да доставите акредитиве за " "апликацију пре него што вам дозволи да наставите." -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " @@ -4935,7 +4814,7 @@ msgstr "" "и затражити од вас да потврдите аутентичност и пристанете на наведену " "операцију." -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." @@ -4943,16 +4822,12 @@ msgstr "" "Након што притиснете „Даље“, бићете преусмерени на Zammad-ов преглед Google " "канала. Ако је успешно, ваш канал је сада мигриран на Google канал." -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "Мигрирајте постојећи имејл канал на Google" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "Поништавање миграције" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4965,11 +4840,15 @@ msgstr "" "оригиналне акредитиве и вратити их ако је потребно. Ове информације ће у " "потпуности бити уклоњене након 7 дана." -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "Мигрирајте постојећи имејл канал на Google" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "Моји OAuth креденцијали су одједном престали да раде" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." @@ -4977,11 +4856,11 @@ msgstr "" "Да ли сте скоро мењали вашу Google лозинку? Google ће прогласити неважећим " "све ваше OAuth кључеве кад год је промените." -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "Како користити Gmail налог за одлазна системска обавештења?" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." @@ -4990,7 +4869,7 @@ msgstr "" "Обавештења ће увек долазити од „Notification Master " "“." -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -5002,7 +4881,7 @@ msgstr "" "прекораче Google `ограничења за слање е-поште `_ могу бити суспендовани налози." -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." @@ -5010,11 +4889,11 @@ msgstr "" "Уместо тога, подесите генерички :doc:`имејл канал ` и " "користите подешавање :ref:`имејл обавештења `." -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "Успешно сам додао свој налог, али Zammad не преузима нову пошту" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5297,7 +5176,7 @@ msgid "" "Copy the string under \"Value\", this is the secret. Paste it to Zammad in " "the \"Client Secret\" field." msgstr "" -"Ископирајте вредност испод „Value”, ово је ваша шифра. Налепите је у Zammad-" +"Ископирајте низ текста под „Value”, ово је ваша шифра. Налепите је у Zammad-" "у у поље „Клијентска шифра”." #: ../channels/microsoft365-graph/accounts.rst:66 @@ -5305,8 +5184,8 @@ msgstr "" msgid "" "Make sure to copy the **value**, not the ID. Otherwise your setup fails." msgstr "" -"Обратите пажњу да ископирате **вредност**, не ID. У супротном ваша поставка " -"неће успети." +"Обавезно проверите да ли копирате **вредност**, а не ID. У супротном ваше " +"подешавање неће успети." #: ../channels/microsoft365-graph/accounts.rst:69 #: ../channels/microsoft365/accounts/register-app.rst:72 @@ -6306,6 +6185,10 @@ msgstr "" "Zammad обезбеђује логику миграције која вам омогућава да мигрирате постојеће " "Microsoft 365 налоге са имејл канала на канал Microsoft 365." +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "🧐 **Zammad очекује одређена подешавања**" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -6351,6 +6234,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "Пренесите постојећи имејл канал на Microsoft 365" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "Региструјте OAuth апликацију" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -14579,11 +14466,11 @@ msgstr "**Особље (администратори и оператери)** д #: ../manage/trigger/system-notifications.rst:25 msgid "Logins from a new device" -msgstr "Пријавама са новог уређаја" +msgstr "Пријављивању са новог уређаја" #: ../manage/trigger/system-notifications.rst:26 msgid "Logins from a new country" -msgstr "Пријавама из нове земље" +msgstr "Пријављивању из нове земље" #: ../manage/trigger/system-notifications.rst:28 msgid "**Agents** are notified about:" @@ -14598,8 +14485,8 @@ msgid "Ticket updates" msgstr "Освежавању тикета" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" -msgstr "Достизању подсетника за „тикете на чекању“" +msgid "Pending reached tickets" +msgstr "По достигнутим подсетницима тикета" #: ../manage/trigger/system-notifications.rst:33 msgid "SLA violations (before and after the deadline)" @@ -14616,10 +14503,10 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" -"Дневне имејл поруке са подсетницима се шаљу у поноћ (Zammad системске " -"временске зоне) за све нерешене подсетнике „тикета на чекању“ и кршења SLA." +"Дневне имејл поруке са подсетницима се шаљу у поноћ (системске временске " +"зоне Zammad-а) за све „тикете на чекању“ и кршења SLA." #: ../manage/trigger/system-notifications.rst:41 msgid "How Can I Customize Them?" @@ -23563,10 +23450,8 @@ msgstr "" "вашег IdP-а?" #: ../settings/security/third-party/saml.rst:193 -#, fuzzy -#| msgid "How does it work?" msgid "Logout doesn't work" -msgstr "Како то уствари функционише?" +msgstr "Одјава не функционише" #: ../settings/security/third-party/saml.rst:192 msgid "" @@ -23574,6 +23459,9 @@ msgid "" "url>/auth/saml/slo`` as an alternative. However, no logout is sent to your " "IdP then." msgstr "" +"У случају да одјава не функционише, можете пробати ``https://<ваш-zammad-" +"url>/auth/saml/slo`` као алтернативу. Међутим, у том случају одјава неће " +"бити саопштена вашем IdP." #: ../settings/security/third-party/saml/saml-keycloak.rst:2 msgid "SAML with Keycloak" @@ -23850,16 +23738,12 @@ msgid "5. Configure Zammad" msgstr "5. Подесите Zammad" #: ../settings/security/third-party/saml/saml-microsoft.rst:54 -#, fuzzy -#| msgid "" -#| "In the admin panel go to \"Settings\" > \"Security\" > \"Third-party " -#| "Applications\" > \"Authentication via SAML\"" msgid "" "Go to *Settings > Security > Third-party Applications > Authentication via " "SAML* in the admin settings." msgstr "" -"Идите у администраторском панелу на „Подешавања” > „Безбедност” > " -"„Апликације трећег лица” > „Аутентификација путем SAML”" +"Идите „Подешавања” > „Безбедност” > „Апликације трећег лица” > " +"„Аутентификација путем SAML” у администраторском панелу." #: ../settings/security/third-party/saml/saml-microsoft.rst:58 msgid "" @@ -29386,6 +29270,10 @@ msgstr "" "За OAuth опцију, прво морате подесити везу ка вашој Exchange апликацији и " "онда додати налог који жлите да користите." +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "Подесите апликацију" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center `_. You should see a dashboard where you can add a new project. If you " +#~ "already have an app which is in production, create a new one and follow " +#~ "the steps below." +#~ msgstr "" +#~ "Пријавите се на `Google Cloud конзолу `_. Требало би да видите контролну таблу где можете додати нови " +#~ "пројекат. Уколико већ имате апликацију у продукцији, креирајте нову и " +#~ "пратите кораке испод." + +#~ msgid "Create an OAuth Consent Screen" +#~ msgstr "Креирање OAuth екрана за сагласност" + +#~ msgid "" +#~ "In the left sidebar of your project's \"APIs & Services\" section, select " +#~ "OAuth consent screen and provide the requested information." +#~ msgstr "" +#~ "У левој бочној траци одељка „APIs & Services” вашег пројекта, одаберите " +#~ "OAuth екран сагласности и унесите тражене информације." + +#~ msgid "" +#~ "Screenshot shows OAuth consent screen creation in Google Cloud console" +#~ msgstr "" +#~ "Снимак екрана за подешавање OAuth екрана сагласности у Google Cloud " +#~ "конзоли" + +#~ msgid "" +#~ "In the first screen, select \"Internal\" as User Type and click on " +#~ "\"Create\"." +#~ msgstr "" +#~ "На првом екрану, одаберите „Internal” за User Type и кликните на „Create”." + +#~ msgid "Provide the following information in the next screen:" +#~ msgstr "Унесите информације испод на следећем екрану:" + +#~ msgid "**App name**: enter a suitable name for this app" +#~ msgstr "**App name**: унесите одговарајућ назив за ову апликацију" + +#~ msgid "**User support email**: select an email address from the dropdown" +#~ msgstr "**User support email**: одаберите имејл адресу из падајућег менија" + +#~ msgid "" +#~ "**Authorized domain**: the domain of your Zammad without http or https " +#~ "prefix" +#~ msgstr "" +#~ "**Authorized domain**: домен ваше Zammad инстанце без http или https " +#~ "префикса" + +#~ msgid "**Developer contact information**: enter a valid email address" +#~ msgstr "**Developer contact information**: унесите исправну имејл адресу" + +#~ msgid "" +#~ "After entering the information, click on \"Save and Continue\". You " +#~ "should be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to " +#~ "see the dialog as in the following screenshot." +#~ msgstr "" +#~ "По уносу информација, кликните на „Save and Continue”. Бићете преусмерени " +#~ "на „Scopes” екран. Кликните на „Add or Remove Scopes” за приказ дијалога " +#~ "са снимка испод." + +#~ msgid "Screenshot with highlighted API selection" +#~ msgstr "Снимак екрана са наглашеним одељком одабира API" + +#~ msgid "" +#~ "Enter ``https://mail.google.com`` in the \"Manually add scopes\" text " +#~ "field" +#~ msgstr "" +#~ "Унесите ``https://mail.google.com`` у текстуално поље „Manually add " +#~ "scopes”" + +#~ msgid "" +#~ "Click on \"Add to Table\" to have it in the selectable scopes table above" +#~ msgstr "Кликните на „Add to Table” за приказ у „scopes” табели изнад" + +#~ msgid "Select it by checking the box" +#~ msgstr "Изаберите означивањем поља за потврду" + +#~ msgid "Confirm by clicking the \"Update\" button" +#~ msgstr "Потврдите кликом на дугме „Update”" + +#~ msgid "" +#~ "Go on by clicking \"Save and Continue\". If your app is in \"Testing\" " +#~ "mode, add a user as which you want to sign in to your Google account. " +#~ "After that you see a summary screen where you can check the information. " +#~ "Confirm by clicking the \"Back to Dashboard\" button and go on with " +#~ "creating credentials for your app." +#~ msgstr "" +#~ "Кликните на „Save and Continue” за наставак. Уколико је ваша апликација у " +#~ "моду „Testing”, додајте корисника којим се пријављујете на ваш Google " +#~ "налог. Након тога биће вам приказан резиме екран где можете да проверите " +#~ "све информације. Потврдите кликом на „Back to Dashboard” и наставите са " +#~ "генерисањем креденцијала за вашу апликацију." + +#~ msgid "Create Credentials" +#~ msgstr "Генерисање креденцијала" + +#~ msgid "" +#~ "Select \"Credentials\" in the left sidebar, click on \"➕ Create " +#~ "Credentials\" and choose \"OAuth client ID\"." +#~ msgstr "" +#~ "Одаберите „Credentials” из леве бочне траке, кликните на „➕ Create " +#~ "Credentials” и изаберите „OAuth client ID”." + +#~ msgid "Screenshot shows credentials screen with highlighted elements" +#~ msgstr "" +#~ "Снимак екрана који приказује екран креденцијала са наглашеним елементима" + +#~ msgid "" +#~ "Select \"Web application\" as Application type, give it a name and enter " +#~ "your redirect URL." +#~ msgstr "" +#~ "Одаберите „Web application” за „Application type”, дајте јој назив и " +#~ "унесите вашу URL адресу преусмеравања." + +#~ msgid "" +#~ "The redirect URL is basically the domain of your Zammad instance, " +#~ "extended with ``/api/v1/external_credentials/google/callback``." +#~ msgstr "" +#~ "URL адреса преусмеравања је у основи назив домена ваше Zammad инстанце, " +#~ "проширен са ``/api/v1/external_credentials/google/callback`` путањом." + +#~ msgid "" +#~ "You can even find the complete redirect URL in Zammad's admin area under " +#~ "Channels > Google. Click on \"Configure App\" and find your URL under " +#~ "\"Your callback URL\"." +#~ msgstr "" +#~ "Можете чак пронаћи комплетну URL адресу преусмеравања у Zammad " +#~ "администраторском панелу под Канали > Google. Кликните на „Подеси " +#~ "апликацију” и пронаћите URL адресу под „Ваш URL повратног позива”." + +#~ msgid "Screenshot shows Zammad's configuration dialog for a Google app" +#~ msgstr "" +#~ "Снимак екрана који приказује Zammad дијалог подешавања за Google " +#~ "апликацију" + +#~ msgid "" +#~ "Click on \"Create\" after inserting the information. You will see a " +#~ "dialog with your client ID and client secret. You need both of them in " +#~ "the next step for configuring Zammad to connect it to Google." +#~ msgstr "" +#~ "Кликните на „Додај” по уносу свих информација. Биће вам приказан дијалог " +#~ "са вашим клијент ID и клијентском шифром. Биће вам потребне обе вредности " +#~ "у следећем кораку подешавања конекције Zammad-а и Google-а." + +#~ msgid "" +#~ "Go to Channels > Google in Zammad's admin area and click on \"Configure " +#~ "App\". Insert the client ID and client secret which you got in the step " +#~ "before." +#~ msgstr "" +#~ "Идите на Канали > Google у Zammad администраторском панелу и кликните на " +#~ "„Подеси апликацију”. Унесите ИД и шифру клијента које сте добили у " +#~ "претходном кораку." + +#~ msgid "" +#~ "Screenshot shows dialogs from Google and Zammad with client ID and secret" +#~ msgstr "" +#~ "Снимак екрана који приказује дијалоге од Google и Zammad са клијент ID и " +#~ "шифром" + +#~ msgid "" +#~ "Confirm by clicking the \"Submit\" button. Now you can add a Google " +#~ "account as channel in Zammad, see next step." +#~ msgstr "" +#~ "Потврдите кликом на дугме „Пошаљи”. Сада можете додати Google налог као " +#~ "канал у Zammad, видите следећи корак." + +#~ msgid "" +#~ "If you already have Google email channels, you can skip this step and " +#~ "head over to :ref:`migrate-channel`." +#~ msgstr "" +#~ "Уколико већ имате подешене Google имејл канале, можете прескочити овај " +#~ "корак и наставити право на :ref:`миграцију канала `." + +#~ msgid "\"Ticket pending\" reminders" +#~ msgstr "Достизању подсетника за „тикете на чекању“" + #~ msgid "Admin Permissions" #~ msgstr "Дозволе администратора" diff --git a/locale/sv/LC_MESSAGES/admin-docs.po b/locale/sv/LC_MESSAGES/admin-docs.po index 51c49958..f95958b5 100644 --- a/locale/sv/LC_MESSAGES/admin-docs.po +++ b/locale/sv/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2025-12-09 09:26+0100\n" +"POT-Creation-Date: 2025-12-11 10:08+0100\n" "PO-Revision-Date: 2024-10-25 11:00+0000\n" "Last-Translator: chrand818 \n" "Language-Team: Swedish ` that incoming emails will be " @@ -1068,13 +1067,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1228,7 +1227,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1262,24 +1261,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1287,13 +1286,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1301,7 +1300,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1309,7 +1308,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1469,7 +1468,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1583,7 +1582,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3737,204 +3736,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:18 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3942,7 +3838,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3954,7 +3850,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3964,94 +3860,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4060,27 +3948,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4088,17 +3980,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5133,6 +5025,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5165,6 +5061,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11932,7 +11832,7 @@ msgid "Ticket updates" msgstr "Ticket Attributet" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -11948,7 +11848,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24264,6 +24164,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Thai ` that incoming emails will be " @@ -1061,13 +1060,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1221,7 +1220,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1255,24 +1254,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1280,13 +1279,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1294,7 +1293,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1302,7 +1301,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1462,7 +1461,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1576,7 +1575,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3729,204 +3728,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:18 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3934,7 +3830,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3946,7 +3842,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3956,94 +3852,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4052,27 +3940,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4080,17 +3972,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5121,6 +5013,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5153,6 +5049,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11899,7 +11799,7 @@ msgid "Ticket updates" msgstr "คุณลักษณะของตั๋ว" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -11915,7 +11815,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24191,6 +24091,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Turkish ` that incoming emails will be " @@ -1171,7 +1170,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 #, fuzzy #| msgid "Destination Group" @@ -1179,7 +1178,7 @@ msgid "Destination group > Sending email address" msgstr "Hedef Grup" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1341,7 +1340,7 @@ msgstr "" "``995``)." #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "Dosya" @@ -1375,24 +1374,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "Mesajları sunucuda tut" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1400,7 +1399,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 #, fuzzy #| msgid "🤔 **Why does Zammad delete messages by default?**" @@ -1408,7 +1407,7 @@ msgid "**Why does Zammad delete messages by default?**" msgstr "🤔 **Neden Zammad mesajları varsayılan olarak siliyor?**" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1416,7 +1415,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1424,7 +1423,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1589,7 +1588,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1713,7 +1712,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -4040,184 +4039,85 @@ msgstr "Temel" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:16 #, fuzzy -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "İlk oturum açmada otomatik hesap bağlantısı" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -#, fuzzy -msgid "Provide the following information in the next screen:" -msgstr "Bu bölümde şu anda aşağıdaki entegrasyonlar eksik:" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" +#| msgid "Config" +msgid "Configure OAuth App" +msgstr "Yapılandırma" -#: ../channels/google/basic-setup.rst:63 +#: ../channels/google/basic-setup.rst:18 #, fuzzy -msgid "Create Credentials" -msgstr "👥 Kullanıcıları oluşturmak ve düzenlemek" - -#: ../channels/google/basic-setup.rst:65 +#| msgid "In your `Exchange admin center `_:" msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" +"Sign in to the `Google Cloud console `_." +msgstr "`Exchange yönetim merkezi`_nizden:" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -#, fuzzy -#| msgid "Config" -msgid "Configure App" -msgstr "Yapılandırma" - -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -4225,26 +4125,32 @@ msgstr "" msgid "Add Account" msgstr "Yeni Bir Hesap Ekle" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 +#, fuzzy msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" +"🍾 Tebrikler! Gmail hesaplarını Zammad'a bağlamak için artık hazırsınız." -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 +#, fuzzy +#| msgid "" +#| "By default, Zammad will **delete all emails** in your inbox during the " +#| "import process. Use the *Experts* dialog to :ref:`disable this behavior " +#| "`." msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" +"Varsayılan olarak Zammad, içe aktarma işlemi sırasında gelen kutunuzdaki " +"**tüm e-postaları silecektir**. :ref:`bu davranışı ` devre dışı bırakmak için *Uzmanlar* iletişim kutusunu " +"kullanın." -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -4252,7 +4158,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -4267,7 +4173,7 @@ msgstr "" "Yönetici panelinin Makrolar sayfasında makro oluşturabilir veya " "düzenleyebilirsiniz:" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -4278,95 +4184,87 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "İlk oturum açmada otomatik hesap bağlantısı" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 #, fuzzy msgid "Rolling Back the Migration" msgstr "Entegrasyonu yapılandır" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4375,27 +4273,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4403,17 +4305,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5553,6 +5455,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5585,6 +5491,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -12822,9 +12732,9 @@ msgstr "bilet güncellemeleri" #: ../manage/trigger/system-notifications.rst:32 #, fuzzy -#| msgid "“ticket pending” reminders" -msgid "\"Ticket pending\" reminders" -msgstr "\"bilet beklemede\" hatırlatıcıları" +#| msgid "...create new tickets" +msgid "Pending reached tickets" +msgstr "...yeni biletler oluştur" #: ../manage/trigger/system-notifications.rst:33 msgid "SLA violations (before and after the deadline)" @@ -12844,7 +12754,7 @@ msgstr "" #, fuzzy msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" "Çözümlenmemiş tüm \"bilet beklemede\" hatırlatıcıları ve SLA ihlalleri için " "günlük hatırlatma e-postaları gece yarısı (UTC) gönderilir." @@ -25836,6 +25746,12 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +#, fuzzy +#| msgid "Config" +msgid "Configure App" +msgstr "Yapılandırma" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Chinese (Simplified) ` 来进行更精细的收件排序。" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 #, fuzzy #| msgid "Destination Group" @@ -1140,7 +1139,7 @@ msgid "Destination group > Sending email address" msgstr "目标群组" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -1307,7 +1306,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -1341,24 +1340,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:202 -#: ../channels/google/basic-setup.rst:192 +#: ../channels/google/basic-setup.rst:120 #: ../channels/microsoft365/accounts/account-setup.rst:137 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -1366,13 +1365,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "**Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean up your inbox, you reach a storage limit some day and " @@ -1380,7 +1379,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:198 -#: ../channels/google/basic-setup.rst:190 +#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:135 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -1388,7 +1387,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:206 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:125 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Archive Mode" msgstr "" @@ -1551,7 +1550,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:273 -#: ../channels/google/basic-setup.rst:253 +#: ../channels/google/basic-setup.rst:178 #: ../channels/microsoft365/accounts/account-setup.rst:159 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1665,7 +1664,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:205 +#: ../channels/google/basic-setup.rst:135 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3833,179 +3832,81 @@ msgstr "基础" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:39 +#: ../channels/google/basic-setup.rst:9 msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:42 +#: ../channels/google/basic-setup.rst:18 msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -4013,26 +3914,23 @@ msgstr "" msgid "Add Account" msgstr "账户" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 +#, fuzzy msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" +"使用*专家*对话框来 :ref:`禁用此行为`。" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -4040,7 +3938,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -4052,7 +3950,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -4062,7 +3960,7 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 #, fuzzy #| msgid "" #| "Use :doc:`filters ` for more fine-grained " @@ -4072,88 +3970,80 @@ msgid "" "of incoming email." msgstr "使用 :doc:`过滤器 ` 来进行更精细的收件排序。" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:197 +#: ../channels/google/basic-setup.rst:127 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:211 +#: ../channels/google/basic-setup.rst:141 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:216 +#: ../channels/google/basic-setup.rst:146 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:219 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:221 +#: ../channels/google/basic-setup.rst:149 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:153 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:228 +#: ../channels/google/basic-setup.rst:157 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:232 +#: ../channels/google/basic-setup.rst:161 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:240 +#: ../channels/google/basic-setup.rst:165 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:242 +#: ../channels/google/basic-setup.rst:167 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4162,27 +4052,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:257 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:182 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:271 +#: ../channels/google/basic-setup.rst:196 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:185 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:264 +#: ../channels/google/basic-setup.rst:189 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4190,17 +4084,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:270 +#: ../channels/google/basic-setup.rst:195 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5249,6 +5143,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5281,6 +5179,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -12071,7 +11973,7 @@ msgid "Ticket updates" msgstr "宏" #: ../manage/trigger/system-notifications.rst:32 -msgid "\"Ticket pending\" reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 @@ -12087,7 +11989,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved \"ticket pending\" reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24416,6 +24318,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center