Update billing compliance doc

[Blargian]

Summary

Updates to the billing compliance doc

Checklist

• Delete items not relevant to your PR
• URL changes should add a redirect to the old URL via https://github.com/ClickHouse/clickhouse-docs/blob/main/docusaurus.config.js
• If adding a new integration page, also add an entry to the integrations list here: https://github.com/ClickHouse/clickhouse-docs/blob/main/docs/integrations/index.mdx

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Name	Status	Preview	Updated (UTC)
clickhouse-docs	✅ Ready (Inspect)	Visit Preview	Aug 2, 2025 11:13am

[rsickles]

@Blargian some small edits:

• Capitalize "Direct" in the last paragraph in the "Cloud marketplace pay-as-you-go billing" section - "for direct PAYG will apply - this includes service suspension and eventual data deletion"
• In the section "Committed contract billing (COMMITTED SPEND CONTRACT)" remove "and credit" from this sentence "Payment terms will be set forth in the applicable order form and credit."
• URL should change from "/docs/manage/troubleshooting-billing-issues" -> "/docs/manage/clickHouse-cloud-billing-compliance".
• Add a space before "If.." here - "The credit card on file must be valid, not expired, and have enough available credit to cover your invoice total.If, for any reason, we are unable to charge the full amount due, the following unpaid invoice restrictions will immediately apply:"
• Bold "order form" in this sentence "Credits applied to an organization (e.g. through committed contracts or refunds) are available for your use for the term specified in the order form or accepted private offer."

Otherwise LGTM!

[Blargian]

@Blargian some small edits:

• Capitalize "Direct" in the last paragraph in the "Cloud marketplace pay-as-you-go billing" section - "for direct PAYG will apply - this includes service suspension and eventual data deletion"
• In the section "Committed contract billing (COMMITTED SPEND CONTRACT)" remove "and credit" from this sentence "Payment terms will be set forth in the applicable order form and credit."
• URL should change from "/docs/manage/troubleshooting-billing-issues" -> "/docs/manage/clickHouse-cloud-billing-compliance".
• Add a space before "If.." here - "The credit card on file must be valid, not expired, and have enough available credit to cover your invoice total.If, for any reason, we are unable to charge the full amount due, the following unpaid invoice restrictions will immediately apply:"
• Bold "order form" in this sentence "Credits applied to an organization (e.g. through committed contracts or refunds) are available for your use for the term specified in the order form or accepted private offer."

Otherwise LGTM!

Thanks @rsickles, have made the changes. On the last point I don't see this sentence in the doc, the only "order form" I see is in "Contacting sales to buy credits directly, with payment options including ACH or wire transfer. Payment terms will be set forth in the applicable order form.". Am I missing something?

[rsickles]

@Blargian oh whoops sorry for the miscommunication we need to add "order form" to that sentence (not bolded) so it reads "Credits applied to an organization (e.g. through committed contracts or refunds) are available for your use for the term specified in the order form or accepted private offer." Thanks!