Welcome to the SEED documentation!
Before you begin the process of onboarding your Internet Device to SEED, you need meet the necessary prerequisites. These prerequisites are vital for a successful onboarding experience.
Note: Each user can onboard only one device to SEED.
Supported browsers:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox. If you are using Mozilla Firefox, you need to configure Firefox to trust the root certificate store of your system.
- Safari
Supported operating system:
!> Important
Windows 10 will reach end of life on 14 October 2025.
Access to SGTS and GCC will be blocked from 15 October 2025.
Onboarding of Windows 10 devices will stop from 19 September 2025.
| Operating system | Version supported |
|---|---|
| macOS 15 | 15.6.1 Note: If you encounter issues accessing SGTS or GCC services after the update, please ensure that FDA is enabled and reboot your device. Do not install unsupported versions of macOS unless explicitly communicated via email by the SEED team. |
| macOS 14 | 14.7.8 |
| macOS 13 | 13.7.8 |
| Windows 10 | 1507 (LTSC only, build 10240, minimally revision 21128) 1607 (LTSC only, build 14393, minimally revision 8442) 1809 (LTSC only, build 17763, minimally revision 7792) 21H2 (LTSC only, build 19044, minimally revision 6332) 22H2 (build 19045, minimally revision 6332) |
| Windows 11 | 22H2 (build 22621, minimally revision 5909) 23H2 (build 22631, minimally revision 5909) 24H2 (build 26100, minimally revision 6584) |
Note: Admin privilege is required to onboard to SEED.
| What's new Latest features and updates in SEED. |
Onboard to SEED Guide for setting up SEED on your devices. |
| Monitor using SEED Dashboard Learn how to monitor devices using SEED Dashboard. |
View SEED service status Check current status of SEED services for operational insights. |
| Raise a service request Instructions for requesting support and managing subscriptions. |