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Jul 7, 2025
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Update change-password-or-email.mdx #23453

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39 changes: 11 additions & 28 deletions src/content/docs/fundamentals/user-profiles/change-password-or-email.mdx
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Expand Up @@ -8,20 +8,22 @@ description: Learn how to change your email address or password associated with

## Change email address

:::note

You cannot change your email address if your administrator has [enabled single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/) or if you did not successfully verify the original email address.

For example, if the email address was entered incorrectly or is a non-working email address, you will need to create a new account with a working email address and [move domains](/fundamentals/manage-domains/move-domain/).

:::

To change the email address associated with your Cloudflare account:

1. Go to your [Profile](https://dash.cloudflare.com/?to=/:account/profile).
2. Select your account.
3. From the **Settings** tab, select the **Update email** button.
4. In the dialog, enter your new email address in **Updated Email** and **Confirm Updated Email** fields.
3. In the Email Address panel, select **Change Email Address**.
4. In the dialog, enter your new email address in **New email** and **Confirm email**.
5. Enter your current password.
6. Select **Update**.

:::note

If your administrator has [enabled Single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/), you cannot change the email address associated with your account.

:::
6. Select **Save**.

## Forgot your email address

Expand Down Expand Up @@ -60,22 +62,3 @@ To change your Cloudflare password:
5. Change your password and select **Save**.

For added account security, consider changing your [API tokens](/fundamentals/api/how-to/roll-token/) as well.

## Change email address

:::note

You cannot change your email address if your administrator has [enabled single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/) or if you did not successfully verify the original email address.

For example, if the email address was entered incorrectly or is a non-working email address, you will need to create a new account with a working email address and [move domains](/fundamentals/manage-domains/move-domain/).

:::

To change the email address associated with your Cloudflare account:

1. Go to your [Profile](https://dash.cloudflare.com/?to=/:account/profile).
2. Select your account.
3. In the Email Address panel, select **Change Email Address**.
4. In the dialog, enter your new email address in **New email** and **Confirm email**.
5. Enter your current password.
6. Select **Save**.
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