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Fix: Enforce proper access control on ticket reply API (#79, #80) #81

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Fix: Enforce proper access control on ticket reply API (#79, #80) #81

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  • Ensures only authorized users (customers, agents, collaborators) can reply to tickets.
  • Removed unnecessary files mistakenly committed.
  • Minor fix in permission logic.

@ravi32123
Fix: Enforce proper access control on ticket reply API (#79, #80)
d66d101 
- Ensures only authorized users (customers, agents, collaborators) can reply to tickets.
- Removed unnecessary files mistakenly committed.
- Minor fix in permission logic.
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