Skip to content

Conversation

@netbe
Copy link
Collaborator

@netbe netbe commented Oct 2, 2025

BugWPB-19916 [iOS] Customers complaining about not receiving notifications (push ? calling ?)

Issue

IN production some users report getting no notifications, right now it's not clear what are the reasons for it. This PR adds more logs in production (safePublic), in order to give more information.

  • log more steps in NSE
  • log pushToken
  • log notifications settings

Testing

  1. run app
  2. export logs

Checklist

  • Title contains a reference JIRA issue number like [WPB-XXX].
  • Description is filled and free of optional paragraphs.
  • Adds/updates automated tests.

UI accessibility checklist

If your PR includes UI changes, please utilize this checklist:

  • Make sure you use the API for UI elements that support large fonts.
  • All colors are taken from WireDesign.ColorTheme or constructed using WireDesign.BaseColorPalette.
  • New UI elements have Accessibility strings for VoiceOver.

@github-actions
Copy link
Contributor

github-actions bot commented Oct 2, 2025

Test Results

    9 files    798 suites   10m 0s ⏱️
5 364 tests 5 335 ✅ 28 💤 1 ❌
5 366 runs  5 338 ✅ 28 💤 0 ❌

For more details on these failures, see this check.

Results for commit f3fd3ee.

♻️ This comment has been updated with latest results.

netbe and others added 2 commits October 2, 2025 17:18
Added logging for cancelled ongoing tasks in NotificationServiceExtension.
@netbe netbe requested review from johnxnguyen and jullianm October 3, 2025 13:28
@netbe netbe changed the title chore: add logs to debug no notifications issues - WPB-19916 chore: add logs to debug no notifications issues - WPB-19916 Oct 3, 2025
@netbe netbe changed the title chore: add logs to debug no notifications issues - WPB-19916 chore: add logs to debug no notifications issues - WPB-19916 Oct 3, 2025
@netbe netbe enabled auto-merge (squash) October 6, 2025 08:58
@netbe netbe merged commit 2f2307b into release/cycle-4.7 Oct 6, 2025
17 checks passed
@netbe netbe deleted the chore/add-logs-WPB-19916 branch October 6, 2025 09:19
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Projects

None yet

Development

Successfully merging this pull request may close these issues.

4 participants