Skip to content

26 june announcement #825

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
wants to merge 3 commits into
base: master
Choose a base branch
from
Open

26 june announcement #825

Show file tree
Hide file tree
Changes from all commits
Commits
Show all changes
3 commits
Select commit Hold shift + click to select a range
52f1f7d
change
Jun 5, 2025
5b6126c
change
Jun 5, 2025
96c7dbd
change
Jun 5, 2025
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
1 change: 1 addition & 0 deletions announcements.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -2,6 +2,7 @@

| <div style="width:150px"><b>Date</b></div> | Announcement |
| --- | --- |
| 05 June 2025 | **Scheduled maintenance for Tanium servers** <br> We will be upgrading the Tanium servers to ensure continued performance and reliability. <br><br>**Maintenance schedule**:<br>The upgrading will be conducted from **6pm to 9pm, Thursday, 26th June 2025**. <br><br>**Impact**:<br>- Onboarding may experience intermittent errors. Users are strongly advised to refrain from onboarding during this time and preferably avoid starting onboarding **30 minutes before the maintenance begins**.<br>- Access to SGTS for onboarded users should not be affected.<br><br>- If you encounter issues following the maintenance, please create an [incident support request](https://go.gov.sg/seed-techpass-support).|
| 02 June 2025 | **SEED onboarding issue**<br><br>Please note that we are aware of the issue where users are encountering errors while onboarding devices to SEED.<br><br>The SEED support team is actively investigating and working towards resolving the issue. We will provide timely updates as progress is made.<br><br>**Impact:**<br>- Users may experience failures or errors during the onboarding process.<br><br>For assistance or to report issues, please contact **[email protected]**. |
| 21 May 2025 | SEED team will be conducting scheduled server maintenance on **21 May 2025, Wednesday, from 6:00 PM SGT onwards**.<br><br>This was previously announced via email broadcast on 8 May and published on the documentation portal.<br><br>**Impact:**<br/>- Users onboarding to SEED may experience intermittent errors or delays.<br/>- Users are advised not to onboard during this window or within 30 minutes prior.<br><br>For more assistance:<br/> Please contact us at [email protected] for any issues or concerns. |
| 08 May 2025 | **Scheduled maintenance for Tanium servers** <br> We will be upgrading the Tanium servers to ensure continued performance and reliability. <br><br>**Maintenance schedule**:<br>The upgrading will be conducted from **6pm to 8pm, Wednesday, 21st May 2025**. <br><br>**Impact**:<br>- Onboarding may experience intermittent errors. Users are strongly advised to refrain from onboarding during this time and preferably avoid starting onboarding **30 minutes before the maintenance begins**.<br>- Access to SGTS for onboarded users should not be affected.<br><br>- If you encounter issues following the maintenance, please create an [incident support request](https://go.gov.sg/seed-techpass-support).|
Expand Down
4 changes: 3 additions & 1 deletion support/seed-status.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -7,7 +7,9 @@ This page provides the following Information:

## Scheduled maintenance

No scheduled maintenance
| Date | 5 June 2025 |
|---|---|
| **Scheduled maintenance for Tanium servers** | We will be upgrading the Tanium servers to ensure continued performance and reliability. <br><br>**Maintenance schedule**:<br>- Thursday, **26 June 2025**, from **6:00 PM to 9:00 PM SGT**. <br><br>**Impact**:<br>- Onboarding may experience intermittent errors. Users are strongly advised to refrain from onboarding during this time and to avoid starting onboarding **30 minutes before the maintenance begins**. <br>- Access to SGTS for onboarded users should not be affected. <br><br>**Need help?**<br>Create an [incident support request](https://go.gov.sg/seed-techpass-support). |

## Ongoing incidents

Expand Down